Sprout Social
JANUARY 10, 2024
For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. In the end, the customer said the wait wasn’t too long and even praised the airline’s friendly employees.
BeingOptimist
JULY 16, 2022
Some of those are growth phases, where the company upscales quickly; others can raise concerns about negative cash flow and the risk of bankruptcy. In a financial reality that’s changing faster than business owners can adjust, it’s essential to take a pause and assess the actual economic balance of any company. .
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The Realtime Report
FEBRUARY 20, 2019
For the most part, these new malicious programs contain recognizable elements and exhibit in predictable patterns, making them worthy of adding to antivirus signature lists but not quite worth reporting on to the general public. However, every once in a while, a notable malware attack occurs. billion in damage, globally.
The Realtime Report
FEBRUARY 21, 2019
For the most part, these new malicious programs contain recognizable elements and exhibit in predictable patterns, making them worthy of adding to antivirus signature lists but not quite worth reporting on to the general public. However, every once in a while, a notable malware attack occurs. billion in damage, globally.
Hootsuite
SEPTEMBER 14, 2023
Unlike social listening , which involves simply monitoring conversations, social media intelligence takes it a step further and uses patterns and trends in data to inform decision-making. Social media intelligence is the practice of gathering data from social media conversations to inform your future marketing actions.
Twist Image
MAY 19, 2012
American Airlines once offered an unlimited, lifetime first class seat for a paltry half-million or so. Faced with bankruptcy--and realizing this deal costs the company a million or more a year--American decided to try and shut them down. "Several years ago, I read a feature in Fast Company magazine on the future of education.
Twist Image
APRIL 19, 2017
The company was launching a new product aimed at business travellers, and was curious about the best travel apps for these types of consumers. Salt and pepper hair (male pattern baldness). Airline status luggage tags. At a recent speaking event, the Chief Marketing Officer pulled me aside to ask for some advice. Middle-aged.
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