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11 Smart Ways to Use Twitter Advanced Search

Hootsuite

Finally, apps like Hootsuite Streams can add even more power to your Twitter search arsenal. from:hootsuite Searches tweets from the Hootsuite account. to:hootsuite Searches all tweets written in reply to the Hootsuite account. hootsuite Searches for Twitter mentions of the Hootsuite account. Tune into your niche.

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Social Media Intelligence: What It Is & Why You Need It

Hootsuite

Social media listening tools like Hootsuite Streams are a great place to start when it comes to monitoring. For example, if you’re an airline trying to assess customer satisfaction, it might be hard to discern customers’ true feelings through surveys or customer service interactions. Hootsuite does it all.

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Social Media Customer Service: Everything You Need to Do it Well

Hootsuite

83% of people expect companies to respond to a social media question or complaint within a day. Half of people globally said that direct messaging a company makes them feel more connected to the brand. 81% of Twitter users who don’t get a response from a company will not recommend that company to their friends.

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Returning to the Gravity Summit

Ari Herzog

The agenda indicates a who’s who of represented brands and speakers, including social media directors and business executives from Morgan Stanley, Audi, Gannett, PR Newswire, and HootSuite.

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20+ Creative Social Media Contest Ideas and Examples

Hootsuite

To promote the launch of its new direct flight from Tampa to Frankfurt, German airline Lufthansa ran a two-week #Hausguest social media campaign. Based on the post’s comments, the airline scored somewhere near 650 followers out of the promotion. In less than 10 weeks, the company nearly doubled its following on Instagram.

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Train Wreck! The 3 Types of Self-Destructive Corporate Tweets

Convince & Convert

As more and more companies ramp up their Twitter presence, the likelihood that something off-message will slip by the digital goalie goes up considerably. The question is not whether your company will have to deal with a self-destructive Tweet, but what kind of tweet it will be, and by whom. Twit happens.

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Corporate Twitter Account Train Wreck! The 3 Types of Self-Destructive Tweets

Convince & Convert

As more and more companies ramp up their Twitter presence, the likelihood that something off-message will slip by the digital goalie goes up considerably. The question is not whether your company will have to deal with self-destructive corporate Tweets, but what kind of tweet it will be, and by whom. This is #3. – Jay).

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