Webbiquity SMM

NOVEMBER 5, 2013

In 2011, I teamed up with Tom Pick (@ TomPick ) and his Webbiquity blog to unveil the first annual #Nifty50 Awards. Now that Tom and I have compiled our lists, the word that keeps popping into my head is “community.” Active Member of the Wharton Advertising 2020 Contributor Community. Bill Strawderman @marketingbard.

Twitter 187

Twitter Airlines Syndication Blogger 187

Rebekah Radice

APRIL 27, 2015

how long have you been serving the community). You have the chance to immediately convey the details about your company to anyone landing on your page. Do you know what problems your company solves? Your company has an amazing opportunity to translate what you do offline to online. Build a Strong Community Culture.

Small Business 131

Small Business Facebook How To Airlines 131

Social Media Marketing

MAY 8, 2013

Each week, I compose a newsletter that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs. These are those links.

Social Media 160

Social Media Automotive Klout Flipboard 160

Convince & Convert

FEBRUARY 23, 2013

To them, it’s irrelevant how your organization is structured, and the internal power plays and land grabs that unfold across your company are immaterial. Ford ( interview with Ford’s social media team on Social Pros podcast ). In companies where the executive sponsor for social is a marketer, SURPRISE!

Social Media 139

Social Media Banking Airlines Apple 139

Convince & Convert

MAY 3, 2013

Beth Dockins , Director of Customer Service for Scott’s Miracle-Gro , joins the Social Pros Podcast this week to discuss Scotts approach to social media customer service, social media “tribes”, and how the Scotts brand has evolved to becoming an informational and educational company for lawn and garden owners.

Social Media 130

Social Media Retail Education Airlines 130

Buffer Social

APRIL 24, 2020

I have worked at Buffer – a fully remote company – for four years. I have always assumed that a remote company must have a lower carbon footprint, but is that true? Since Buffer is a software-as-a-service company, our major energy expenditure is storing the large amount of data needed to power our tools.

Energy 56

Energy Travel Transportation Airlines 56

Hootsuite

JUNE 25, 2019

To promote the launch of its new direct flight from Tampa to Frankfurt, German airline Lufthansa ran a two-week #Hausguest social media campaign. We're teaming up with @mininatorilla to give two lucky winners a chance to win??summer Lufthansa teamed up with influencer Marissa Cox @ruerodier to reach her audience of 123K followers.

Examples 111

Examples Social Media Instagram Hashtag 111

Techipedia: Tamar Weinberg

MAY 19, 2008

Here are three cases that were blown way out of proportion but could have been handled a lot better if the companies thought of the consequences before acting. There’s a bottom line: it’s a lot harder to sweep your mistakes under the rug, especially as a company in a world of conversing markets.

Reputation 100

Reputation Airlines Digg MySpace 100

Webbiquity SMM

FEBRUARY 28, 2011

Airline. • Morgan Johnston – Manager Corporate Communication at JetBlue Airways. • Bowen Payson – Manager of Online and Digital Marketing at Virgin America. It’s also possible there may be errors in my list; please let me know in the comments or through my Twitter if you find any, and I will correct them.

List 155

List Twitter Brands Microsoft 155

Talkwalker SM

SEPTEMBER 7, 2016

Flyscoot’s mascot, Scootee-Chan, is almost as cute as our Talkwalker Yeti , but that’s only one of the reasons we had to mention the creative account of this small Asian airline. How do you present an online financial company such as Paypal on social networks? Screenshot from the Instagram account of Flyscoot.

Instagram 60

Instagram Brands Sports Travel 60

Talkwalker SM

MAY 26, 2016

Let’s face it: in the digital sphere, this is the era of ad blockers, and potential customers trust the recommendations of their peers a lot more than the content produced by your marketing team. Products presented by visual influencers perform significantly better than others, especially apparel (6.4x

Analytics 68

Analytics Influencer Apparel Airlines 68

Twist Image

FEBRUARY 21, 2014

It was a time when Jeff Jarvis complained about his experience with Dell (now, a story that lives on in infamy as Dell Hell ) and it (along with other similar stories) demonstrated that the power to publish a story online had ramifications well beyond the usual "write a letter to the company" and hope that they respond. jeff jarvis.

Case Study 75

Case Study Airlines Issues Publishing 75

Buffer Social

SEPTEMBER 28, 2016

There are so many of these voices in the marketing space that have been influential for me and the team! 3 Community Building & Customer Support podcasts. Recent episodes you might like: How Southwest Airlines Led With Social Media To Emerge From a Crisis. So the big question is: Where to start? Format: Interviews.

Skills 40

Skills Social Media Hosting Marketing 40

Convince & Convert

AUGUST 2, 2012

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch. basketball team? There are quite a few Tarheels on the Olympic teams, though. I know there are a couple women on the field hockey team.

Social Media 115

Social Media Groups Groups Team 115

Buzz Marketing for Technology

JUNE 27, 2008

The official blog for the Future of Work Community. Our goal is to foster community, conversation, and mutual learning about the future of work and the forces driving change. Communities and Economic Development. Community Development. Future of Work Community News. The Innovation Network for Communities.

Movable Type 100

Movable Type Knowledge Base Diagrams Guidelines 100

Sprout Social

JULY 18, 2023

New protocol challenged restaurants, bars, hotels, resorts, airlines, event spaces and tourism agencies to rethink how they connect with their audiences. Companies turned to social to share updates, address queries, respond to feedback and provide personalized experiences more frequently. The result of their random act of kindness?

Social Media 98

Social Media Brands Hotels Loyalty 98

Hootsuite

JUNE 29, 2023

candidates won’t work for a company with a bad rep. No wonder internationally beloved toy company Lego reported a 17% growth in 2022. Contribute to your community The best reputations don’t just come from carefully managing your tone and image — they come from offering genuine value to your community and cultivating connections.

Reputation 106

Reputation Strategy Brands HootSuite 106

Hootsuite

NOVEMBER 3, 2022

When to engaging with a new brand on social media, Gen Z audiences care just as much about the company as they do about the product or service. For example, a clothing company looking to market to Generation Z should be transparent about what the clothes are made of, where they’re made, and what kind of work conditions they’re made in.

Airlines 109

Airlines Marketing How To Influencer 109

Convince & Convert

APRIL 12, 2012

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft and Jim Kukral at DigitalBookLaunch. That’s how you get a billion dollar price as a company like Instagram. Click the play button to listen here: Download the audio file: [link].

Hotels 118

Hotels Instagram Authentication Social Media 118

agora pulse

MARCH 29, 2018

is one of Europe’s leading travel media companies. with expertise in social media, public relations, marketing, events, communication within the travel industry (for both trade and consumer,) the list goes on. The team means business when it comes to being able to deliver measurable results to their clients and exceed all expectations.

Communities 90

Communities Travel Airlines Hotels 90

agora pulse

MARCH 29, 2018

is one of Europe’s leading travel media companies. with expertise in social media, public relations, marketing, events, communication within the travel industry (for both trade and consumer,) the list goes on. The team means business when it comes to being able to deliver measurable results to their clients and exceed all expectations.

Communities 90

Communities Travel Airlines Hotels 90

Mindjumpers

JUNE 29, 2012

Tweet As consumers in social media, we rarely go look for information on company websites. Rather, we go to a brand’s Facebook page, since it’s much easier for us to communicate with companies where we are already spending so much of our time online. KLM Airlines.

Industry 270

Industry Airlines Telecommunications Engagement 270

Buffer Social

JANUARY 24, 2017

We often talk about the importance of social media managers and the amazing people who handle social media as a team of one. But often, for agencies, larger enterprises, and even some small businesses, social media is handled by teams of people covering a broad range of skills. How should you structure the team?

Team 40

Team Social Media How To Social Media Management 40

Buzz Marketing for Technology

JUNE 27, 2008

It seems to me that technology and dramatically different ways of doing business (virtual teams, etc.) The ability to work in teams; 2. The ability to communicate well. So it seems communication skills are paramount. regarding us as "individuals with needs" while we function "inter-dependently within communities.

Project 100

Project Engagement Blogosphere Skills 100

Hootsuite

OCTOBER 21, 2020

But if that’s your company’s take, it could be missing out. The digital media company credits its LinkedIn marketing efforts for closing 42% of its deals in 2018. What other companies/founders are doing the same? But content about jet-lag reducing seat lighting may speak to airlines. Just look at Adobe. Not only that.

B2B 98

B2B Social Media Tools Tips 98

Convince & Convert

FEBRUARY 24, 2010

because through social media, customers are praising and criticizing companies in public in a way that requires marketing to triage and respond. Southwest Airlines has to coordinate its marketing and customer service response, in real-time, create its own content on its blog and Twitter account, while also dealing with the media jackals.

Compete 115

Compete Conference Organization Social CRM 115

Sprout Social

MARCH 31, 2020

Because social media meltdowns, pile-ons and controversies aren’t just reserved for the biggest companies anymore. Recent engagement statistics highlight just how quickly social media moves for modern companies. Social media and community managers serve as the sort of mouthpiece for their respective brands online.

Social Media 134

Social Media Sentiment Examples Issues 134

Hootsuite

MARCH 27, 2020

As social media professionals, our job is to help our audiences and communities come through hardship together. So, here’s our guide to social media crisis communication. The role of social media in crisis communications. 10 tips for communicating on social media during a crisis or emergency. What’s a tiger team?

Social Media 145

Social Media How To Policies Team 145

Convince & Convert

AUGUST 10, 2010

JB : How are companies incorporating influence metrics into their marketing? JB : In addition to influencer outreach, how can companies engage in influence mining for customer service? Should companies treat customers differently? Personally, I had a problem with an airline recently. What’s going to happen next?

Social CRM 133

Social CRM Influencer Klout Social Media 133

Mindjumpers

AUGUST 30, 2012

social marketing software company, released a new report: “ 6 Mind-Blowing Social Media Stats – And What They Mean for Marketers ”. The sectors with the best response rates being telecommunications and the airline sector. Train the response team on what they can handle, and which issues need to be escalated. Her strategy?

Social Media 224

Social Media Brands Telecommunications Airlines 224

Techipedia: Tamar Weinberg

DECEMBER 1, 2010

There’s more to be done, such as listening to your community and actually speaking amongst them (and not just at them). Building these strong relationships gives users a renewed faith in your company and causes them to help be your vocal advocates. If you empower your customers, they can be your unofficial brand ambassadors.

Airlines 196

Airlines Brands Social Media News 196

Viper Chill

AUGUST 28, 2012

When I introduced Ramsay as a new member of the ViperChill team, one of the things we asked you all to do was share some of the challenges you face when it comes to blogging. The difference is that it may be a lot harder, and take a while longer, to find those 5,000 people and introduce them to your community. The second?

Adsense 77

Adsense How To Forums Sites 77

agora pulse

DECEMBER 27, 2019

The worst thing you can do when you are new to a group is to violate the community’s procedures. But most LinkedIn etiquette expectations come from the LinkedIn community. He showed up late, didn’t work as a team member, and everyone was happy when he finally quit. Do Post: Company recruitment news.

Social Media 152

Social Media Tips Hashtag LinkedIn 152

Bare Feet Studios

FEBRUARY 9, 2009

The more I have been thinking about this, the more I want to see companies explore user-generated pricing. Airlines, hotels, and rental car agencies charge a lot more for weekdays than weekends, as they have a captive customer for one and they know that companies are theoretically making money off of their use of said services.

Price 40

Price iPhone Upcoming Instant Messaging 40

Convince & Convert

JULY 8, 2016

Today, we’re welcoming Convince & Convert’s Community Manager, Christin Kardos. As Community Manager, Christin is a wizard at engaging Convince & Convert’s audience via social media. Today, she’ll share how she does it all, plus the skills every great community manager needs. Kate: Hey, everyone.

Engagement 104

Engagement How To Groups Groups 104

Convince & Convert

JULY 29, 2014

I was, however, quite surprised at the popularity of certain channels — LinkedIn’s version of categories — and how they managed to attract such huge communities on LinkedIn. It is generally considered the “professional” social network and is thus populated by a professional userbase. I ranked every top LinkedIn channel by total followers.

Publishing 166

Publishing LinkedIn Content Construction 166

Buffer Social

APRIL 17, 2017

That’s why he’s on a mission to tell stories of good on social media for some of the world’s most impactful companies and brands. How Branden was able to tell the story of Pope Francis, SouthWest Airlines, and others. I started, almost serendipitously, building a really fun community of my own.

Meeting 99

Meeting Social Media Airlines RSS 99