The Realtime Report
JANUARY 16, 2013
And there are “support badges” for each token that fans can upload to show their support and persuade friends to vote ( ClickZ ). Related Stories Social TV: Fans Tweet to Choose Hawaii Five-O Ending Turkish Airlines Video Ad Tops 100 Million Views Facebook Contest: Doritos Crowdsources Super Bowl Ads.
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Laurel Papworth
APRIL 26, 2011
When two blondes claimed they were denied service on an American airline, that airline took to YouTube to point out it was not because the blondes were “prettier than the cabin crew&# as claimed, but because they acted up. Heh probably not.
Hootsuite
SEPTEMBER 8, 2020
Another study found that higher-revenue airlines offer more empathetic customer care on Twitter. If you respond to 90% of messages and have a response time of 15 minutes or less, you’ll get a Very Responsive to Messages badge. Customers don’t expect all companies to offer the same levels of customer service on social media.
Convince & Convert
SEPTEMBER 11, 2011
The pugilists are plentiful, and appear to be trying to win a merit badge for dismissiveness. You think Southwest Airlines would have liked a data feed that automatically appended Klout scores to passenger manifests before they kicked Kevin Smith off a flight? Especially now, when every customer is a potential reporter.
Laurel Papworth
SEPTEMBER 24, 2012
Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. They win badges and special offers for participating. So when I’m in a new city and looking for a place to eat, I amble down the street to see what I can find.
Kikolani
JUNE 18, 2016
But there are a lot of them that are simply out there to collect your money and give you a badge, which may or may not mean much to the world at large. Greg Jarboe , president and co-founder of SEO-PR, has worked on several campaigns for Southwest Airlines, the SES Conference and Expo series, and Rutgers Center for Management Development.
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