Hootsuite

JULY 21, 2022

More than 80% of respondents to the Hootsuite 2022 Social Trends survey said they are confident in quantifying social ROI. In the Hootsuite 2022 Social Trends survey, marketers report finding Instagram and Facebook less effective while TikTok and Pinterest are growing in importance. This aggregate number generally ends up in reports.

ROI 113

ROI HootSuite Cost Campaign 113

Twist Image

JANUARY 29, 2011

This is the second time that Bazaarvoice has conducted this survey with The CMO Club and in that short time, the attitudes of the CMO towards Social Media is already starting to change and take shape. Our good friends over at Bazaarvoice decided to take a swipe at this question, and released the results in a nine page (and free!)

Bazaarvoice 106

Bazaarvoice Aggregator Discount Loyalty 106

Convince & Convert

MAY 9, 2016

Not only do automated responses feel impersonal and robotic, but they also take more time to aggregate, find and publish. What’s worse, you often cannot edit automated Tweets before they go live. How Are Brands Using Suggested Replies? The company used #FreeConeDay to drive awareness for the promotion across its social channels.

Authentication 60

Authentication Social Media Management Travel Proposal 60

Proactive Report

FEBRUARY 3, 2010

According to the Alterian “Annual Survey 2009” report Are You Ready to Engage? A new report from the Chief Marketing Officer (CMO) Council indicates that engagement is what drives brand loyalty and both customers and marketers agree that deeper engagement and personalized contact is what gets results. as a reward for their loyalty.

Engagement 45

Engagement Alterian ROI Loyalty 45

Proactive Report

FEBRUARY 3, 2010

According to the Alterian “Annual Survey 2009” report Are You Ready to Engage? A new report from the Chief Marketing Officer (CMO) Council indicates that engagement is what drives brand loyalty and both customers and marketers agree that deeper engagement and personalized contact is what gets results. as a reward for their loyalty.

Engagement 40

Engagement Alterian ROI Loyalty 40

Sprout Social

FEBRUARY 21, 2024

What is a Net Promoter Score Net Promoter Score measures customer loyalty by gauging whether or not a customer would refer your business to a friend or colleague. Once you’ve fine-tuned your NPS survey process, you can then establish a structured approach to following up with detractors.

Survey 86

Survey Loyalty Data Aggregator 86

ProBlogger

JANUARY 14, 2011

I ran a survey of a segment of ProBlogger readers recently and a ‘lack of traffic’ was identified as the #1 challenge that bloggers face. Build Loyalty. RSS, Aggregators and Syndication. Are you looking for more traffic for your blog? If you answer yes – you’re not alone. Engagement. Subscriptions.

Module 43

Module Blogger Syndication Adwords 43

Ignite Social Media

FEBRUARY 11, 2021

Cost-Per-Thousand Impressions (CPM): Also called cost per mille, the aggregate cost for one thousand impressions, calculated by dividing the amount spent by the number of impressions and then multiplying by 1000. Cost-Per-Click (CPC): The aggregate cost of each click within a campaign. purchases, scheduled events) divided by ad spend.

Social Media 171

Social Media CPC CPA Aggregator 171

Sprout Social

JANUARY 30, 2023

Mastering a 1:1 feel, even when you’re operating 1:many, is crucial for customer loyalty. In practice, this means actively gathering intel on your customer through surveys or social listening, analyzing that data and proactively giving your customer what they want, or what they don’t yet know they want. Engaging in empathy with ban.do

Examples 112

Examples Brands How To Aggregator 112

Sprout Social

APRIL 17, 2023

Sprout’s Smart Inbox does this by aggregating all your messages in a single location, empowering your team members to work from a single source of truth. This makes your customers feel valued and inspires brand loyalty. As your business grows, so will your need to have more hands on deck to serve your customers.

Software 101

Software Social Media Loyalty Team 101

Hootsuite

APRIL 29, 2021

Line also doubles as a news aggregator and media streaming service, providing users with access to daily articles, more than 70 million songs, manga, live videos, games and much more. Plugins can be added to include digital loyalty program cards, menus or product listings, delivery or appointment options, and more. Run Line surveys.

Brands 119

Brands HootSuite Yahoo Survey 119

Convince & Convert

MARCH 23, 2016

Rather, the true power comes from the trends you find by aggregating data to extract patterns. By the time I reach the end of the list, I usually have three or four key activities that are driving the mentions—things like: whitepaper, blog, webinar, event, study, survey, PR, partnership, announcement, fundraising, launch, etc.

Twitter 60

Twitter How To Case Study Patterns 60

Convince & Convert

JULY 27, 2012

The data point that jumped out to me is from a survey they did from 71 social pros, actually. I should actually check, probably some people that have been guests on this podcast, were part of this survey. There’s a question as to whether it should be aggregated down to individuals. Eric: Social Pros, I know it.

Airlines 115

Airlines Sentiment Hotels ROI 115

Convince & Convert

MAY 19, 2014

It’s a survey of 2,800 marketers from around the world, asking about their attitudes and plans for social media usage. Not asked was whether that increase would be via owned blogs, or on third-party thought aggregators like Medium and Linkedin. Evidently – at least according to this survey – blogging is far from over.

Statistics 166

Statistics Social Media Loyalty Mobile 166

Techipedia: Tamar Weinberg

JULY 8, 2008

Most importantly, they must connect participation to brand resonance, customer loyalty and also the ever prominent “bottom line.&# They would typically leverage social networking sites and news aggregators, and engaging in such a way that their message or product is communicated. Reply Eric N. July 8, 2008 at 9:28 am Wow!

Social Media 163

Social Media Marketing Consultant Communities 163

Sprout Social

SEPTEMBER 19, 2023

For example, with social media intelligence insights, you can surface critical voice of the customer (VoC) data from various sources such as social listening, reviews, surveys and contact center interactions to track brand health, improve products and enhance customer engagement and retention. As Feldman says, “People buy on emotion.

Marketing 122

Marketing ROI Data Campaign 122

Convince & Convert

SEPTEMBER 20, 2010

Twitter is also where aggregators (e.g. Twitter is also where aggregators (e.g. Ultimately, I see Twitter (and even Facebook, largely) as being more impactful on loyalty and retention, than on net new revenue. smartbrief) have found me. I've taken complaints about brands to Twitter and gotten great results.

Social CRM 145

Social CRM Twitter B2B CoTweet 145