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How to analyze customer reviews for brand insights

Sprout Social

Review analysis is the process of analyzing customer feedback from various sources such as social listening data, review forums, customer service data and surveys to get targeted brand insights. Competitor analysis tools , like Sprout, aggregate this data into ready-to-use reports for fast insights into your industry position.

Review 127
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21 Sources For Blog Ideas

Small Business Mavericks

Your RSS aggregator – Do you subscribe to the most popular blogs in your niche? Forums you’re a member of – What questions are people asking? Niche social networking sites – Have you found one that serves your niche? Twitter – Who do you follow? Check out their links. Google Alerts.

Yahoo 177
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Trending Sources

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How to Create a Thriving B2B Advocacy Community

Convince & Convert

jtroyer Tweet This Giving Back to Your Top Influencers Back in 2003, VMware ‘s online community was centered around a forum. Today, despite the fractured social media landscape, their community still has one central home on the web: the VMware Community site.

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31+ of the Coolest Social Media, Search and Web Tools of 2010

Webbiquity SMM

Supplement your email list with your contacts’ social network info? Find out if the username or vanity URL you want is still available across dozens of social sites? Display a feed of brand-related comments from a variety of social networks on your website? Promote events through social media?

Tools 206
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Brand experience: Why it matters and how to build one that works

Sprout Social

Social listening involves analyzing conversations on social media and review platforms related to your brand and industry, which you can use to make better decisions. Sprout’s social listening tool analyzes hashtags and keywords, and captures trends from conversations across social networks like Twitter, Instagram and Reddit.

Brands 113
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Work Literacy

Buzz Marketing for Technology

Main My Page Members Forum Videos Photos Groups Events. Join in the Forum discussions or create one of your own. Heres what well be covering: Week 1- Social Networking --Ning, LinkedIn and Facebook. Week 2-- Social Bookmarking and Tagging. Week 4-- Aggregators and RSS Feeds. Create your own social network!

Web 2.0 206
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Search Engine Optimization THEN Blogging THEN Social Media Marketing

Webbiquity SMM

They’ve adapted to using online social networks (namely LinkedIn) to identify passive candidates in the last few years and it’s serving them well. Social Media Marketing (SMM) Supports SEO Efforts , especially Off Page SEO or Link Building. Social Media Marketing is A Loss Leader Activity.