auDA misuse of power?
MARCH 22, 2010
I’d had shocking service from Optus (the guy told me “yeah I know how to fix it but I’m not going to tell you ) and was in the mood to shine some social media spotlight on to poor customer service in Australia. There is no Optus branding, my site aggregates all discussions re: Optus on social networking sites. Have a look at IkeaFans for a brand named but neutral site. is a post from: Laurel Papworth- Social Network Strategy.