Invitation Avalanches, Attention Infidelity, and the Science of the Social Break-Up
Convince & Convert
FEBRUARY 9, 2011
That’s one of my main takeaways from fascinating new research from ExactTarget and CoTweet (clients) called “ The Social Break-Up that studies why customers call it quits like Kim Kardashian and boyfriend du jour. When no longer interested, 25% of consumers just delete, ignore, or filter emails (undetectable by marketers).
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