Remove Aggregator Remove API Remove Reputation Remove Sentiment
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How to analyze customer reviews for brand insights

Sprout Social

Manage brand reputation With rising consumer awareness, brands need to make sure they are always fostering a positive brand reputation. Competitor analysis tools , like Sprout, aggregate this data into ready-to-use reports for fast insights into your industry position. To connect to Glassdoor, you will need a Glassdoor API key.

Review 127
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The Social Media Monitoring Lighthouse – A Guide on What and How to Monitor

Razor Social

Sentiment Analysis. Here’s the Wikipedia explanation of sentiment analysis: “ Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials.” Social Analytics.

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12 of the best competitive intelligence tools for marketers

Sprout Social

Understand customer sentiment Sentiment analysis —a core feature of competitive intelligence—gives you insight into how customers think and feel about certain brands and topics. Understanding sentiment helps you deliver better experiences and improve customer satisfaction. And there’s more.

Tools 94
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Top Emplifi Alternatives For Marketers And Social Media Agencies

Keyhole.co

Keyhole can track and perform sentiment analysis for all your accounts to know how people are relating to your brands. You can also set up custom alerts or “intelligent notifications” for specific hashtags and keywords based on triggers, time, or sentiments. Why should you prefer Keyhole? Start Your FREE Trial. Sprout Social.

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Social Pros 26 – Richard Owen, Satmetrix

Convince & Convert

It turned out that there are certain algorithms that are capable of sort of synthesizing Net Promoter Score, out of social sentiment that’s expressed on the web so we could create a Net Promoter Score. You derive that, Richard, by as you mentioned, looking at sentiment, right? Most sentiment analysis is sort of binary.

Airlines 115
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The 29 Best Social Media Monitoring Tools

Webbiquity SMM

Several also provide features like competitive benchmarking, follower demographics, key influencer identification, sentiment analysis, campaign impact, and reporting. It aggregates all of the recent posts from Twitter, Facebook, Google Plus, Instagram, and others that contain that specific hashtag. These tools can help you find out.

Tools 207
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Monitoring vs Analytics [Infographic]

Buzz Marketing for Technology

I am going to give you a short synopsis of each firm taken directly from the notes I took during my conversations with them and I broke them up into 5 categories: Free monitoring services, Paid monitoring services, Sentiment based analytics, Aggregators of aggregators, and Beyond sentiment analytics firms.