SocMed Sean
JANUARY 21, 2019
SocMedSean - Social.Media.Sean The KISS Method For Determining Social Media ROI Attend any corporate meeting on social media initiatives and it’s likely that you’ll hear a question or two along the lines of “how is this selling us more product” or “what’s the ROI on these activities”?
Sprout Social
JANUARY 10, 2024
Active listening techniques can also aid understanding and ensure you’re on the same page. Also offer customer service skills training that covers topics like active listening, empathy and problem-solving. And a knowledge base or a self-service portal integration will equip your agents with relevant information, solutions or FAQs.
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Webbiquity SMM
JUNE 20, 2019
There are still a few old-school managers out there who are hesitant to encourage their employees to stay active on LinkedIn. However, unless they’re already actively reading and sharing industry insights through their social media presence, that may not be the case. Social Media Freedom. Guest post by Anastasia Masters.
Janet Fouts
DECEMBER 30, 2014
Personalized communication through email and social media is a great way to fine tune the messaging. Do some searches to find out where the holes in the knowledge base on line is and fill those holes, then share the answers to common issues freely through social channels to attract buyers. Answer questions.
Social Media Strategery
NOVEMBER 18, 2011
The United States Intelligence Community (IC) has made tremendous strides over the last several years with the introduction of a wide range of social software tools such as wikis, blogs, user tagging services, and social networking services for knowledge management and information sharing. This is where the Enterprise 2.0
Jason Yormark
JULY 22, 2009
Step 1: Hit The Big Three (Facebook, Twitter, LinkedIn) It’s no secret that social networking is all the rage, so it doesn’t take a genius to point out that you need to start there. You need to maximize your time, and focusing on these three networks first are your best bet. Social Network Platforms 1.
Buzz Marketing for Technology
JUNE 27, 2008
We look forward to seeing you soon on your favorite social networking site! -->. Earlier this week, Dale Arseneault published some additional ideas about KM measurement on his blog Reflections on Knowledge Management and Organizational Innovation. is a career Naval officer who has been on active duty for 26 years.
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