Everything You Need to Know About Ecommerce Chatbots in 2022
Hootsuite
SEPTEMBER 30, 2022
Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. Data and analytics. Use Google Analytics, heat maps, and any other tools that let you track website activity. Step 6: Set up chatbot analytics. Groupe Dynamite: Customer service. billion by 2025 ? Rules-based or AI.
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