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Salesforce Social Studio Sunset: Everything You Need to Know


18, 2024, or at the end of their contract, whichever comes sooner. 18, 2024 , but some users will lose access before then. 18, 2024, you’ll lose access as soon as your agreement is up. With Insights, you can track brand sentiment, emotion, mentions, demographics, and more.

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What to do when Salesforce Social Studio Sunsets [Full Guide]


You can still use Social Studio until either the end of your contract date, or November 18th, 2024 , when the product is slated for retirement. However, after November 18th, 2024, you’ll no longer be able to access Social Studio at all. ?


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How to Use Retail Bots for Sales and Customer Service


Consumer spending via retail bots is predicted to hit $142 billion USD by 2024… a massive 4,971% increase from 2019’s $2.8 Monitor brand sentiment. Sentiment analysis consists of three categories: positive, negative, and neutral. It’s happening: Robots are taking over.

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The Metaverse: What it is and why it matters for brands

Sprout Social

The metaverse is projected to become an $800 billion market by 2024 and tech giants are already investing millions to make this dream a reality. By 2024, there will be an estimated 1.7

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5 Social Media Strategy Questions Every CMO Needs to Answer in 2021


Marketers have long turned to social listening to monitor keywords, track sentiment , and find opportunities to insert their brands into trending conversations. In fact, eMarketer is forecasting that households without cable TV will outnumber those with it by 2024.

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