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Online Reputation Management Guide for 2015

Proactive Report

In most cases the company had been aware of the issues for some time, says Baskin. Back in the 1980s Jan Carlzon of Scandinavian Airlines coined the phrase “A Moment of Truth” referring to any interaction a member of the public has with your brand. To a large degree it’s a measure of trust.

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11 Smart Ways to Use Twitter Advanced Search

Hootsuite

hootsuite since:2015-12-21 until:2016-01-21 search for tweets with the word “hootsuite” between December 21, 2015 and January 21, 2016. Let’s say you run a DIY craft company in Vancouver, BC. For example, 2022 was notoriously bad for airlines losing luggage due to the post-restriction travel surge. Tune into your niche.

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Facebook Mistakes Small Businesses Make (and How to Fix Them)

Rebekah Radice

Posted by Marie Forleo on Wednesday, April 22, 2015. You have the chance to immediately convey the details about your company to anyone landing on your page. Do you know what problems your company solves? Your company has an amazing opportunity to translate what you do offline to online. Not Using Facebook Insights.

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Fluency of Culture, Not Language, Is Key to Winning Big in Global Online Markets

Webbiquity SMM

The smartest companies are always looking to reach untapped markets. This rapid adoption and activity can make a big difference for expanding companies. It’s a best practice for companies to translate their social media posts for new global markets. Guest post by Charles Whiteman. during Ramadan. Localizing social content works.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. And in a Gartner Research Report , it’s estimated by 2015 that more than 50% of organizations that manage innovation processes will gamify those processes.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. And in a Gartner Research Report , it’s estimated by 2015 that more than 50% of organizations that manage innovation processes will gamify those processes.

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10 Travel Influencers Your Brand Should Partner With

Pixlee

An expert on how to do luxury travel using airline miles, he has partnered with many credit card companies and airlines to highlight this. The adventure traveler has worked with companies like Hyundai and Island View Hawaii to name a few, and has over 1 million subscribers on YouTube. Jennifer Mel Tuffen.

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