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How To Master Brand Sentiment Analysis – Beginner’s Edition

Keyhole.co

What people think and feel about your company, products, and services is your brand sentiment. In the absence of magical powers that can help you see into customers’ minds, brand sentiment allows you to dig deep into the mentions and messages that your brand receives to discover the underlying emotions that are being expressed.

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Lego’s Social Media Strategy: Constructing On Collabs & Pop Culture

Keyhole.co

And in 2014, when LEGO released The LEGO Movie , people hailed it as Hollywood finally catching up to the charm of this filmmaking style. LEGO knows how to keep its strong foothold in the realms of construction toys and public sentiment. LEGO is hardly new to the world of striking content and experimental video techniques.

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How to remain agile when your priorities shift

Sprout Social

Showing your audience that you care about their opinions and circumstances goes a long way in building trust and loyalty. Sentiment analysis , a subset of listening, digs into the positive, negative and neutral emotions surrounding your brand, campaigns and more. In 2014 we launched #MyMadcap.

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Proving Value vs ROI in PR

Proactive Report

2014 will see more emphasis on reporting PR results. Revenue retention by increasing affinity and loyalty of your current customers. Meritus Digital Dashboard - monitoring mentions, sentiment, growth of communities, engagement across all channels. His panel was about measurement, proving value and ROI. Proving Value.

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5 Holiday Campaign Tips to Keep You Off the Naughty List

Convince & Convert

Holiday campaigns present an incredible opportunity to abandon “left brain” marketing and connect emotionally with your community. (highlight to tweet) Done right, the holiday “card” can go beyond spreading good cheer and increase engagement, build loyalty, and drive significant conversions. Make It Personal. Make it personal.

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Can Twitter Help your Online Customer Support and Research Goals

Devumi

Many of these relationships will wind up being lifelong, such as my well known brand loyalty to Chevrolet, but with a much more personal touch than ever before. Twitter is an absolute goldmine for marketers who want to get a handle on their customer’s general sentiment. Kai Thrun (@KaiThrun) April 2, 2014.

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Social Media for Big Companies: 10+ Inspiring Examples

Hootsuite

Gauge customer sentiment. Customer sentiment can move the needle on everything product development, messaging, and even corporate values. In 2014, IKEA teamed up with Brandwatch to open a Listening Hub. Several studies show that participation in communities can increase brand loyalty. Share your opinion: [link].

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