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The Value of Community Management and Customer Interception

Ignite Social Media

Quantifying customer care and the value of community management can be a bit more… avant-garde; however, we have a measurement solution that might help you justify allocating resources to customer care on social media. Building the Value of Community Management Model. The Value of a Positive Customer Experience.

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2014 Domainer’s Choice Awards – Official Results

Bill Hartzer

The first annual Domainer’s Choice Awards were presented this evening, June 28, 2014, at the Dana Point Yacht Club, in Dana Point, California. These individual(s) promote the domain industry as a natural accompaniment to their own businesses, and recognize that the expanding success of the domain industry benefits the entire community.

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Calling social marketers “gurus” is not the compliment you think it is.

Sprout Social

When a company lists that they are seeking a "Social Media Guru" you immediately know they don't know s**t about social media. — Adrian Molina (@theadrianmolina) January 22, 2014. When Social Media Coordinator/Manager/Specialist really means: Community Manager Copywriter Data Analyst Graphic Designer Researcher.

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Snapchat – Proof That Simplicity & Authenticity Wins

Mindjumpers

On a similar note, influencers also play a large part of the Snapchat community nowadays , especially for brands. Creating cool snaps on a regular basis requires a lot of resources for brands and the high expectation for authenticity can be hard to meet.

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Why Support Isn't Just a Job for Me – It's a Career

Buffer Social

However, amidst that challenge, your understanding of the resources which are at your disposal grows and gives you the confidence to continue navigating this ever-changing environment. I joined in 2014 when we were still a start-up (Buffer was founded in 2012), and we were fewer than 20 people. Second - why I've stayed at Buffer.

Skills 68
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The Complete Solo Build It! Review - An Insider’s Perspective

The Social Media Hat

Back in January of 2014, a solopreneur who was building up resources for primary and secondary educators reached out to me on Google+ for some assistance. I met with the CEO and Founder, Ken Evoy, as well as the then-President of the company. suite of tools, training and community so that I could review everything.

Review 167
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How These 6 Women-Owned Small Businesses Are Doing Good

Buffer Social

Minority-owned companies account for 50 percent of these businesses. And while we wish we could highlight all the amazing women-owned companies out there, we’re excited to spotlight these six brands this Women’s History Month which — along with creating great products — are also pushing for positive social change.