Business Killer: Paying A Big Price For Inadequate Customer Support
The Realtime Report
MAY 26, 2017
It’s vital your company is getting its customer service right. Companies who are guilty of this often find themselves facing negative results, and these can be difficult to overcome. Since 2013, this figure has risen by a whopping $20 billion. Consider how many times you’ve tried to contact a company and you haven’t heard back.
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