Be a Social Business: PR Trends in 2011
Proactive Report
DECEMBER 27, 2010
Some have been dragged into social CRM by their customers. As we approach the end of 2010 and head into the New Year, these savvy companies are realizing that the front end is not enough: unless you actually become a social business you can’t be a social brand. They also need to know how to engage.
105 
Let's personalize your content