Remove 2011 Remove Communities Remove Community Platforms Remove Company

Link Love Monthly: Best of March 2011


MIT Media Lab Identity, 2011 from readyletsgo on Vimeo. Things Companies Don’t Want to Hear about Social Media (Sysomos). 8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog).

The Many Roles of an Internal Community Manager

Social Media Strategery

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats.

Social CRM Use Case 2: Socializing educational content for member retention


In ALL cases, you should be building your community on social media sites before you even think about ROI. USE CASE: A trade association had been hosting 45 webinars per year using a well-known webinar platform that is not integrated with any other systems.

Social Media Software + Silos=Trouble


Whether it’s social media monitoring, social media management, social CRM, community platforms, social media measurement, the bottom line is that every company seemingly wants a piece of the social media pie. HighWire Press’s H2O platform incorporates social features.

Interview: EMC Does Social Media From The Inside Out

Adam Cohen

I was quickly reminded that storage technology and services company EMC has taken that approach and embarked on a journey with employees, customers and partners worldwide. Not only has EMC|ONE helped build that proficiency, but it’s also fundamentally changed our company.

Enterprises Struggle To Measure Social Media ROI

Proactive Report

Our recent study of the top companies across several categories revealed that on average just over 80% are using some form of social media. Yet another study shows that most have not figured out how to calculate a return on that investment.

ROI 88