Social Media a CRM perspective
Social Media Network Marketing
MAY 31, 2010
Monday, May 31, 2010 Social Media a CRM perspective Social Media lends itself to Customer Relation Management. So it is imperative that social CRM includes business intelligence or analytical tools that measure success and help guide any corrections or enhancements along the way. May 31, 2010 6:03 PM Guava said.
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