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Social Media a CRM perspective

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment. Have been sharing a lot on my Blog, Facebook, LinkedIn and Twitter.

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Stop the Posturing About Government 2.0 and Do It Already

Social Media Strategery

and Do It Already Sun, Dec 14, 2008 Government 2.0 , Prof. link] Mark Drapeau October 1, 2008 – Government 2.0: link] [link] Mark Drapeau October 1, 2008 – Government 2.0: Home About Me Speaking Legal-ese My Team Gov 2.0 Government 2.0 Miscellaneous Personal Prof. It’s about time. I had to continue doing my [.]

Gov 2.0 93
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Toward a New Knowledge Society

Buzz Marketing for Technology

located in various repositories â?? © 2008 SlideShare Inc. Slide 8: It has all fallen apartâ?¦ Feyerabend Slide 9: 1951 Quineâ??s That depends on salience which is why context is important Tversky Slide 35: Resource Profiles Multiple vocabularies (eg. for different types of objects) Multiple authors (eg. metadata models â??

Patterns 193