The Customer Is (Not) Always Right

Twist Image

If you're in line at your favorite retailer and you're wondering why they don't open up a second cash register, you're just a tweet away from holding that company responsible for their store policies. Recently, Reichheld (along with co-author, Rob Markey ) published a newly updated version of his 2006 seminal book, The Ultimate Question (now titled, The Ultimate Question 2.0 ). retail.

Why Alps Bethneck is 5 Years Old

Ari Herzog

One night in 2006, over Tiger beer and carrot cake at a hawker center , my designer friend Little Ong told me about Multiply. Another friend, Dinnertube , started posting videos on Youtube in 2006. This is a guest blog post by Stephen Black. This is his story. 2005: Flickr.

Mashup 144

Trending Sources

Finding Keywords: The First Step to Blogging Success

Waxing UnLyrical

Having built my first web site ( DVD Verdict ) in April 1999 and managed one of the larger SEO teams in the country from 2006 to 2009, it’s safe to say I’ve seen many changes in web marketing over time. Guest post by Sean McGinnis. I’ve been a web marketer for a long, long time.

It’s Time to Take Facebook Seriously for Location Marketing

SocialTimes Facebook

Facebook’s local marketing tools aren’t just for retailers or restaurants. Jay joined SIM Partners in 2006 as an equity partner and currently oversees mobile, social media and emerging technology as senior vice president of client success. What’s your location marketing strategy for Facebook? How often do you update your pages? For many businesses, the answers are, “I don’t have one,” and, “Whenever we can.”.

How to Build Trust in Your Brand Using Video

Techipedia: Tamar Weinberg

This spot, produced by Ogilvy & Mather in 2006, went viral and won one of the most prestigious advertising awards in the world. ASOS, the online retailer, brings together high street brands alongside its own in-house collection to offer shoppers a huge selection of fashion to choose from.

Video 151

Listen & Learn

Diva Marketing Blog

Naked Conversations by Robert Scoble and Shel Isreal (2006) changed perceptions about how we would come to define this thing we called marketing. Organizations from retail to healthcare to food to nonprofits tweet, post, video, snap photos & snap chat in social networks. As we close out 2015 and begin the circle dance anew, there will be lots of predictions of what 2016 will hold in terms of marketing trends and must dos. This is not one of those posts.

Is SearchDex A Scapegoat? | Small Business Mavericks

Small Business Mavericks

The New York Times published a story on Saturday about huge retailer J.C. – The New York Times published a story on Saturday about huge retailer J.C. About Us What’s a Maverick?

Case Study Crunch: FMCG Social Media Case Studies « The Cube

Gemma Went

Brand Monitoring, Social Analytics, Social Insights

www.web-strategist.com

I started a list in 2006 , yet now there are over 145 indexed by E&Y employees. Data in multiple companies from manufactured, supplier, retailer, to consumer.

Use Humor and Ridiculousness to Reach Your Audience

Convince & Convert

And from Expion , a free report on the top 50 retail brands’ social media use in 2013. When he was with IBM, Tim was instrumental in putting together their first YouTube video in 2006. Tim Washer, Cisco @timwasher.

Best Social Media Stats, Facts and Marketing Research of 2010

Webbiquity SMM

The title is a tad misleading; while younger Internet users (aged 18-33) are blogging somewhat less than in 2006 and gravitating to Facebook, there has been an uptick in blogging among those 33 and older, and blog readership is up among all age groups.

On Weirdoes, The Long Tail, Seth Godin And You

Twist Image

The premise of We Are All Weird dovetails beautifully with what Chris Anderson ( Wired Magazine 's editor-in-chief) dubbed, The Long Tail , in his seminal book of the same name in 2006. Here Comes The Weirdoes.

Best Internet Marketing Posts of 2010

Techipedia: Tamar Weinberg

The Ultimate Resource for Successful Small Business Websites (Samir Balwani): This isn’t completely social media marketing focused, but it definitely covers a great deal of detail on how smaller businesses (consulting firms, law firms, realtors, restaurants, retailers, etc.)

The Perfect Website For Off-Line Marketing

Small Business Mavericks

This makes sense since you own a retail shoe shop. Contact Us | Home Site Map | Legal Notices Small Business Mavericks is a part of Melberg Marketing, Inc © 2006 – 2010 Melberg Marketing, Inc., About Us What’s a Maverick?

Content Is No Longer King: Curation Is King

www.businessinsider.com

In 2006, IBM predicted that the worlds volume of information would double every 11 hours by 2010. Reply 0 0 Flag as Offensive Joe Retailer on Jul 24, 4:52 PM said: Whenever we swing the pendulum too far in one direction, there is always something that comes along to bring back the balance.

Interview with Community Manager: Ben Martin

Social Media Citizens

In 2006, Live Nation ( www.livenation.co.uk ), the festival’s organisers, spotted it and decided that since I was doing a good job of keeping it up-to-date and engaging, I might as well do it officially on their behalf. Ben Martin is Global Community Manager at AVG.

How To Record Video with Multiple Inputs | Bare Feet Blog

Bare Feet Studios

They have two pricing levels: retails for $499 though if you are willing to add a 5-second bumper on your videos you can buy it for $199.

Why I Did Not Freak Out Over My Stolen iPhone | Bare Feet Blog

Bare Feet Studios

It took 45 minutes and only cost $168 – about half the retail price courtesy of my Progressive policy.

GPS 8

Technotheory.com - Getting Started with Social Media - A Guide and Resource List

www.technotheory.com

If you blog for a Fortune 500 company things might be a bit different: [link] than if you blog for your pleasure, small consulting firm or online retailer.

Six Links Worthy Of Your Attention #224

Twist Image

Mitch drove me back from Kingston to Montreal, after we had both attended the Podcasts Across Borders conference (back in 2006? Disruption of retail. Is there one link, story, picture or thought that you saw online this week that you think somebody you know must see?

PB178: How to Get Products to Review on Your Blog

ProBlogger

This is back in 2005, 2006. There may be other organizations, particularly retailers. Look for places that will let you borrow the products that you want to review – number three – particularly retailers or places that might rent out that particular product.

The Best Job in Social Media

Convince & Convert

This week: From ExactTarget , a case study about how women’s fashion retailer Caché used cross-channel marketing to generate enormous sales. He started with an internship at TaylorMade in 2006 and again in 2008. Charlie Kautz, TaylorMade Golf @charlietour.

People, Brands, and Social Media at the Orsm09

Josh S Peters

However the Wyoming based company they bought back in 2006 ( Brunton ) has been very active. He found and met with people via the ORSM09 twitter stream and met with fellow retailers and fans alike.

Help! My Baby is Sick and Someone is Stealing My Money!

ProBlogger

The latest report from Monetate for example, shows that mobile share of web traffic has doubled in the last year alone from 10 to 20% (in line with my stats) and businesses with retail sites now get a better conversion from their tablet users than they do from desktops.

eCommerce Chargebacks and Remedies

Atom Thought

According to a recent report (Oct, 2008) by CyberSource (a leading payment & risk management services company), a record USD4B were lost due to online scams by online retailers in 2008. The silver lining in the above is that retailers have managed to restrict the percentage fraud under 1.5% since 2006. Another report by CyberSource states that retailers reject a further 2.9%

178: How to Get Products to Review on Your Blog

ProBlogger

This is back in 2005, 2006. There may be other organizations, particularly retailers. Look for places that will let you borrow the products that you want to review – number three – particularly retailers or places that might rent out that particular product.

178: How to Get Products to Review on Your Blog

ProBlogger

This is back in 2005, 2006. There may be other organizations, particularly retailers. Look for places that will let you borrow the products that you want to review – number three – particularly retailers or places that might rent out that particular product.

PB178: How to Get Products to Review on Your Blog

ProBlogger

This is back in 2005, 2006. There may be other organizations, particularly retailers. Look for places that will let you borrow the products that you want to review – number three – particularly retailers or places that might rent out that particular product.

Social Media Research: Interview with Joel Rubinson of ARF - Part I

Diva Marketing Blog

Part 2 Interview with Joel Rubinson Sidebar : It's interesting to see how Joel's views and the perception of social media research differ in 2009 from the 2006 interview I had with Bill Neal , former chairman of the board of AMA.

40 Social Media Blogs You Should Be Reading

Pamorama

in 2006, back when almost no one knew what social media even meant. Inside Facebook was started by Justin Smith in April 2006. RotorBlog : RotorBlog.com was founded in May 2006 by Maris Dagis in order to provide latest Web 2.0

IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

Buzz Marketing for Technology

Business Collaboration Volume 45, Number 4, 2006. They are domain experts in the following areas: biotechnology, high technology, medicine, health care, professional services, retail, manufacturing, and law. Accepted for publication June 16, 2006; Published online October 16, 2006. Country/region [ change ] Terms of use. Home Products Services & solutions Support & downloads My account. IBM Research. Journals Home. Systems Journal. Current Issue. Recent Issues.

RFP 2

Six ways to make Web 2.0 work - The McKinsey Quarterly - Six ways Web 2.0 work - Business Technology - Application Management

www.mckinseyquarterly.com

Manyika, “ Competitive advantage from better interactions ,&# mckinseyquarterly.com, May 2006. The McKinsey Quarterly Home McKinsey & Company McKinsey Global Institute china.mckinseyquarterly.com Help [+] Log In Register close Register Member Center The McKinsey Quarterly is the business journal of McKinsey & Company. Register now for immediate access to hundreds of articles. First time here? Read our Quarterly Basics. Forgot Password?

Blogs are Becoming the New Front Door for Prospects: Is Yours Open?

sherpablog.marketingsherpa.com