2003 Company Instant Messaging Meme 
Buzz Marketing for Technology
JUNE 27, 2008
I first got interested in the idea of bottom-up knowledge management, focused on the unique needs of each front-line employee, in 2003, my last year as Global Director of Knowledge Innovation for a major professional services firm. When I asked him about Instant Messaging, he said he handled it the same way. comment [].
Buzz Marketing for Technology
JUNE 27, 2008
I first got interested in the idea of bottom-up knowledge management, focused on the unique needs of each front-line employee, in 2003, my last year as Global Director of Knowledge Innovation for a major professional services firm. When I asked him about Instant Messaging, he said he handled it the same way. comment [].
Buzz Marketing for Technology
JUNE 27, 2008
Many companies that jumped early onto the KM bandwagon have all but abandoned it, while many organizations that waited are now repeating the mistakes of the pioneers. The quote at right is what one executive told me when I suggested his company make such an investment.
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