INDUSTRY INSIGHTS YOUR PEERS ARE READING
I loved the idea that companies could use these new online technologies to anticipate and serve the needs of their customers. Its roots back in the mid-2000s – and the early business use-cases – centred around building communities and solving problems. MORE
When I first started blogging and podcasting (in 2003), the Internet was both an open and a closed environment. People were publishing online journals and creating communities around very obscure areas of interest. By opening retail stores, they get consumers at the first stage of the purchase cycle and they keep them through the purchase, support (Genius Bar) and even the content that goes on the devices (think iTunes ). online community. Once upon a time. MORE
2003 Communities Company Retail 
Dave Fleet
APRIL 4, 2018
I loved the idea that companies could use these new online technologies to anticipate and serve the needs of their customers. Its roots back in the mid-2000s – and the early business use-cases – centred around building communities and solving problems.
Twist Image
JUNE 12, 2012
When I first started blogging and podcasting (in 2003), the Internet was both an open and a closed environment. People were publishing online journals and creating communities around very obscure areas of interest. By opening retail stores, they get consumers at the first stage of the purchase cycle and they keep them through the purchase, support (Genius Bar) and even the content that goes on the devices (think iTunes ). online community. Once upon a time.
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