Jeff Esposito

JUNE 27, 2011

42 percent of American internet users over 18 actively use Wikipedia ( Pew ). 40% of corporate Twitter accounts engage in some kind of customer service ( Burson-Marsteller ). 140 Million Tweets are sent each day ( Twitter ). 64 percent of Twitter users are female ( Pew ). percent of males ( AdAge ).

Social Media 55

Social Media comScore Wikipedia Hubspot 55

Jeff Esposito

MAY 17, 2011

So out of frustration, I turned to the best place I know to get help – Twitter. Image: Wikipedia. After some back and forth over the phone, their social media team had me fixed up right.

Banking 48

Banking Wikipedia Fashion Training 48

Jeff Esposito

APRIL 17, 2012

Image: Wikipedia. LinkedIn allows users to provide status updates (much like Facebook and Twitter) or integrate other social media profiles. Feel free to connect with him on Twitter at @OffThe_Record. . You have to start by investing in the platform.

LinkedIn 51

LinkedIn Wikipedia Aggregator Groups 51

Jeff Esposito

FEBRUARY 22, 2011

Image - Wikipedia. Before that, he was at Sprint for two years where he managed the company’s employee social network, Sprint Space, and led efforts to improve customer outreach via social media, specifically Twitter. BP did some things right here.

Crowdsourcing 31

Crowdsourcing Wikipedia Small Business Education 31