Conversionation

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Defining Social Business: a Call for Clarity and Collaboration

Conversionation

This morning I launched the idea of c reating a collaborative (e)Book on social business on Twitter, it seemed to interest people, despite the day and time. Furthermore, note that social business, as a reality, not as a term, will not die if tomorrow Facebook or Twitter stops existing. Yes, you are right: social business is a buzzword. Business is business. Social is social.

Content Marketing: What Content People Share And Why They Do It

Conversionation

The report also provides some interesting findings concerning the reasons why email is used so often to share content: it offers a possibility of saving and sorting content, as opposed to the more real-time nature of social networks such as Twitter. Why do people share content? It’s a simple question but when looking at it, you’ll quickly discover the answer is all but easy, depends on many factors and requires a good deal of psychological insights. Content is an enormously broad concept that we use every day without really defining it. We seldom talk about what it is.

On Twitter and real life: some love and some tips #socialsong

Conversionation

So, there is some training to be done on phenomena such as Twitter, LinkedIn and community marketing. This post is about Twitter but most of all about people and one in particular, Chuck Kent. Sure, I’m not stupid: Twitter is not the place where you will normally chat with your kids, partner, best friends or dog but, hey, there’s nothing wrong with being you, right? Respect.

Context Marketing in Context: Beyond Inbound and Content

Conversionation

Some people build businesses they call inbound marketing agencies or worse, Twitter and Facebook marketing shops. Everything evolves and so does marketing. Today, things evolve faster. The pace of change in the ways we think about marketing goes hand in hand with the pace of technological innovations. So, yes you read the title right: this one is about context marketing in context. Great. 

Open Letter to the CxO: Can You Survive the Age of Integration and Collaboration?

Conversionation

And in the end it’s all about customer experiences, cross-channel and cross-divisional collaboration/optimization and, indeed, a very connected and integrated economy (where one false Twitter message from a hacked press agency can nearly crash a financial system). In the social era we have started calling this the audiences of audiences of audiences, etc. An open letter to the CxO.

B2B: Involve Your Sales People in Social Media Marketing and CRM Now

Conversionation

Blogs, Twitter Facebook and LinkedIn can all be very effective tools for sales because they are great relationship building and information-gathering  channels. Of course, it’s not the only division in most cases. All these people-to-people interactions lead to a perception of your company and brand by your clients and prospects. Many businesses underestimate that. What do you do with them?

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Content in Context: How Sharing Equals Creating Content

Conversionation

The people who have been tweeting at the event , the pictures of Haarlem I took the evening before to make my presentation more contextual, the tweets sent by people that said they would attend the conference and thus gave me an indication of who they were and what they wanted (and who saw their Twitter profiles appear in my presentation), etc. The topic: content in context. Content?

From Conversation Company to Optimization Organization

Conversionation

Remember when you first signed up on Twitter? A friend and fellow country-man, Steven Van Belleghem from InSites Consulting , wrote two books, ‘ The Conversation Manager ’ and, more recently ‘ The Conversation Company ’. Steven makes very valid points of how important it is to involve people and facilitate conversations while having a ‘social’ mindset across the organization. Optimization.

Second Screen Engagement: the Social Dimension of the TV Experience

Conversionation

Remember that, think about it, look at the power of community and the psychological need of sharing and belonging, and you’ll understand what second screen engagement is really about, regardless of the technologies or channels such as Twitter, mobile or Facebook. I’ll let you know when Kevin’s presentation is online. This week I moderated IAB Belgium’s annual Think Digital congress.

The Perception of Social Media Marketing: it’s a Free Lunch

Conversionation

No, you won’t necessarily go bankrupt for not using social media marketing and not every single business on this planet needs a Twitter account or even a blog. It is NOT about Twitter, Facebook, Foursquare or whatever else: it’s about business, customers, branding, PR, listening, community, human resources or whatever you want to do. and focus primarily on social networks (40%) and micro blogs, yes, you can say Twitter (34%). Although the respondents were Belgians, the report shows some shocking numbers that lead to conclusions that are valid in many countries! Conversion?

Old School Marketing Totally Rocks

Conversionation

The days before it started, we were still trying to sell some tickets, and I asked some people I know if they would join us, via Twitter. Last week I organized a marketing event with some darn good speakers. One of them tweeted me back and basically said “what, no QR codes and NFC ticketing, [.].

The Social Networks Your Organization Needs This Year

Conversionation

Blog Connected marketing Research Social media marketing Facebook Google+ Jan Rezab social networks socialbakers TwitterSocialbakers released an infographic a while back, providing an overview of the social networks that are important for organizations in 2012. The infographic is based on data that look at how some major brands and media companies do on the big social networks, taking into account three different parameters. In a blog post on [.].

Top Ten Features of Successful Social Media and Email Marketing

Conversionation

Many email marketers I speak to are wary of creating a social media presence on Twitter and Facebook since it’s a big step into the unknown. Here I hope to show, if you haven’t taken the plunge already, how social media marketing on two of the main social channels shares much in common with email [.]. Blog Email marketing Social media marketing Dave Chaffey social media and email marketing

Getting the Priorities Right In Online Customer Service and Social Listening

Conversionation

guess you know the names of those that do it successfully on Twitter, for instance. Social media are great for customer service purposes and many companies do have a social media presence to service their customers. However, social media are rarely full-fledged customer service platforms. They are entry doors, “ears&# , touch points and channels. [.]. Blog Customer relationships Customer service customer service customer service strategy ROI social listening social media listening

The Social Media Olympics: the Downsides of Real-Time

Conversionation

Journalists see their Twitter account disabled (yes, you can debate the reasons why and the details in this case). London 2012 Olympics Stadium opening ceremony – copyright Pete Tripp – iStockphoto They were dubbed the first social media Olympics ever. And they are. ” In fact, it’s already happening now. Two of them are the speed of real-time and the human dimension.

Social Media and Inbound in B2B Marketing: Evolutions and Challenges

Conversionation

In other words, where do I drive people to via Twitter? According to a survey by  BtoB Magazine , stead on is the way to go when considering online business-to-business marketing tactics.78.5% of the respondents expect their online budgets to go up this year. Let’s take a look at where they expect the money to be going. 70% of respondents will spend more on their website marketing, followed closely by email 68% and 62% reporting they planned to increase spending on social media. Search engine marketing comes up right after social with 57% planning to increase budgets in that area.

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Social and Speaking Out on Religious, Political and Personal Beliefs

Conversionation

There is a reason why few people I know on Facebook or Twitter mention politics or religion. Should CEOs keep their religious views for themselves? That’s what the headline in an email asks me. It directs to a Forbes interview with Bill Marriott. Marriott is a Mormon. He also runs a hotel chain, as you probably know. His views are interesting. However, let’s take the question a bit further.

Customer Satisfaction and Social Feedback: No One Cares About You

Conversionation

Author Jack Loechner mainly looked at the social media aspect of the survey that found “94% of companies do not yet use social media channels such as Facebook and Twitter to gather customer feedback” in [.]. A MediaPost article titled “Voice Of The Consumer Still In The Woods” earlier this year tackled a survey by MarketTools. Customer engagement Customer experience Customer relationships Research business processes customer feedback customer satisfaction social feedback

Beyond email subscribers and social media connections are people and communities

Conversionation

For community managers and social media marketers the same applies, although here we don’t call them subscribers but members, friends (Facebook), followers (Twitter), fans (Digg, Click title to read moreThe success of the activities of email marketers depends from the actions of one group of people: subscribers.

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Customer Engagement: the Role of Social Networks and Email

Conversionation

46% feels the same about micro-blogging (being mainly Twitter). 7% more companies use social networks for innovation and product development than in the report’s 2010 edition. Econsultancy published the 2011 edition of its ‘ Customer Engagement Report ’, in cooperation with cScape. For the fifth consecutive time already, the report looks at the changes in customer behavior and how companies try to increase customer engagement. summary of the most striking findings. It will not come as a surprise that social media are increasingly being used for engaging customers.

Ten Blogging Lessons from Chris Brogan

Conversionation

That’s why Twitter acquired Summify. 2012 is the year of oversaturation. On social media too. So says Chris Brogan. He has a point. You know the phenomenon. There is too much ‘noise’ And we need filters. “Curation” is hot. We will scale down. We live in a consumption society, says Brogan. “People can barely [.]. Blog Blogging Content marketing blogging lessons Chris Brogan

John Lennon tribute on Twitter, YouTube, Google's Doodle and more: integrated & smart campign

Conversionation

If you are Google, it is not that tough to set up a campaign whereby you integrate YouTube and some other nifty stuff. But, still, I really like the Google Doodle/logo featuring a drawing of John Lennon’s head today. For the really young digital and social media generation: you have probably. Click title to read more

The John Lennon tribute on Twitter, YouTube, Google and more: integrated, brilliant but.

Conversionation

//. OK, if you are Google, it is not that tough to set up a campaign whereby you integrate YouTube and some other nifty stuff. But, still, I really like the Google Doodle/logo featuring a drawing of John Lennon’s head today. For the really young digital and social media generation: you have. Click title to read more

How different social media users influence news differently and what it says about bloggers, Twitter users and YouTube “viewers”

Conversionation

//. //. Journalism.org, the website of the American “Pew Research Center's Project for Excellence in Journalism”, features an interesting post that provides data on the sources that people, in this case Americans, use for their. Click title to read more

How to Identify Popular Hashtags on Twitter

Spin Sucks

If you are yet to explore this avenue, Jack Danielson shares four proven ways to find trending topics on Twitter that people in your niche are actually discussing about. The post How to Identify Popular Hashtags on Twitter appeared first on Spin Sucks. Social Media Twitter hashtag Hashtagify.me Comments Thanks! by Jack Danielson Thank you, Paula. I’m glad you liked the post.

Twitter’s enhanced analytics dashboard

Janet Fouts

Twitter has been slowly improving their analytics features for profiles and ads and it’s been very interesting to see. The new analytics dashboard shares top tweets, mentions, Twitter cards and followers on a month by month basis. To find yours, go to Twitter and log in, then click analytics on the drop-down menu under your profile, or just got to analytics.twitter.com.

Twitter Best Practices For 2016

Firebelly

Brands ask their customers for a lot on Twitter—follows, likes, retweets—all the time, but they’re awful about returning the love. Check out my three Twitter best practices for 2016 and beyond! Twitter Best Practices For 2016. 1. Run a Twitter contest or sweepstakes that excites your followers. Stuck in a relationship rut with your Twitter followers? Reward.

Twitter Introduces Emoji Targeting

SocialTimes Twitter

Emojis  are everywhere, and brands advertising on Twitter can now use them to target their campaigns. Twitter ads application-programming interface product manager Neil Shah announced in a blog post  that emoji keyword targeting is now available to advertisers on the social network. According to Shah, advertisers can now target Twitter users who recently tweeted or engaged with tweets that featured emojis, with the help of six Twitter Official Partners : 4C , AdParlor , Amobee Brand Intelligence , HYFN , Perion  and SocialCode. Target people who tweet food emojis.

Meet 7 Twitter Influencers Who Follow Millions

Ari Herzog

How do you know if you are following one too many people on Twitter? What Twitter tools do you use to manage your relationships; and does the tool matter? asked these questions to seven Twitter users who collectively follow 2.3 Twitter lists are like Google+ circles. love Twitter lists. treat Twitter like TV and radio stations. Media Twittermillion.

Agency Leads Must Absolutely Use Twitter

Spin Sucks

We try it all first and take our learnings and apply them to that of our clients. A few weeks ago, a client asked if we should try Twitter Lead Generation Cards  for their business. Just Follow on Twitter? You see the author, a lead at a very well-known firm, thinks those of us who run agencies should only follow people on Twitter—not engage, respond, or even tweet. She agreed.

10 Commandments for Twitter

Janet Fouts

Twitter is such a simple communications tool, yet people seem to really struggle with how to tweet. guess that’s why my Twitter etiquette post is so popular. While the title of this post is somewhat tongue-in cheek, I really wanted to simplify the best practices for Twitter to their most basic form. Social Media Tips and Tricks Twitter strategy

Stickers Finally Come to Twitter

SocialTimes Twitter

Better late than never: On Monday, Twitter announced the ability to apply  stickers  to photos, but with an interesting twist. Senior product manager Sasank Reddy wrote in a blog post  that Twitter’s new #Stickers act as “visual hashtags ,” meaning that when a Twitter user taps on a sticker, they will see a timeline of public photos where that same sticker was used.

Understanding Twitter: Best Ways to Tweet

yMarketingMatters

Twitter is a remarkable social media platform for your business. But if you’re new to Twitter it can be more than a little confusing.  An effective Twitter presence starts with understanding how it works. To see your Twitter Home feed, click on Home: . Replies show up in your Twitter Home feed and the Twitter feed of the person to whom you are responding to.

Twitter Engage: Twitter’s Answer to Facebook Mentions

SocialTimes Twitter

Celebrities, public figures and journalists have Facebook Mentions  from Facebook, and starting Tuesday, they also have Twitter Engage  from Twitter. Much like Facebook Mentions, Twitter Engage is aimed at giving “creators, influencers  and public figures” one place to manage their Twitter interactions and track the performance of their content.

Why the E. L. James Twitter Chat Went Horribly Wrong

Spin Sucks

James, the author of this horribly written book, participated in a Twitter chat…and the Internet took her to task. In this case, her publicist should have come back and said, “Here are all of the things that could go wrong”: There are many people who think the writing—particularly in the first book—is really bad and will have fun with it on Twitter. It seems E.L.

How Nonprofit Pros Use Twitter

SocialFish

————— According to the most recent Nonprofit Communications Trends Report , 76% percent of nonprofits are now using Twitter. Twitter can be used to distribute news about your organization and your stories. But what is the best way to use Twitter, without wasting valuable time? I Twitter is like looking out the window of a fast moving train.

How to Take Advantage of the Google-Twitter Partnership

Saying It Social

Information about the Google-Twitter Partnership and how your business can take advantage of the new possibilities it provides. The post How to Take Advantage of the Google-Twitter Partnership appeared first on. Digital Marketing Google-Twitter Google Real Time Marketing SERP Tweets twitter Twitter Marketing

How To Use Twitter For PR

Waxing UnLyrical

When I first started writing this post, I was going to call it “How I Use Twitter.” ” Then I thought again, because a) I’m not as frenetically active on Twitter these days as I used to be, and b) who the heck cares how I use Twitter? Where Twitter for PR usually begins… and ends. Pitching journalists on Twitter. ” 3.

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How to be Twitterific – 39 Expert Twitter Guides and Tips

Webbiquity SMM

From humble beginnings, Twitter has grown to become an indispensable source for online news alerts as well as a vital marketing tool. The microblogging site now boasts more than 255 million monthly active users , and 53% of Twitter users recommend products in their tweets at some time. How can marketers best utilize Twitter’s expanded features and the latest tools?

Understanding Twitter: Best Ways to Tweet

yMarketingMatters

Twitter is a remarkable social media platform for your business. But if you’re new to Twitter it can be more than a little confusing.  An effective Twitter presence starts with understanding how it works. To see your Twitter Home feed, click on Home: . Replies show up in your Twitter Home feed and the Twitter feed of the person to whom you are responding to.

Twitter and DMCA violations

Janet Fouts

A little while ago people were making a fuss about freelance author @RunOlgaRun who noticed a joke she posted on Twitter being shared without credit. She asked Twitter to take it down as a violation of her copyright and they responded by replacing the tweet in violation with the text. BREAKING NEWS: Twitter is hiding tweets reported stolen. Social Media in Action Twitter

Does My Business Need to be on Twitter?

yMarketingMatters

As previously discussed in my post “Which Social Media Channels Should I Use For My Business?” ,  I am following up with an more in-depth look at Twitter and why your business should make use of this social media channel. There are about 1 billion registered Twitter users, with 241 million monthly active users. The average Twitter user has 208 followers. Build credibility.

Why Twitter Killed the Twitter Share Button

Convince & Convert

Legions of bloggers and website publishers will log on November 21 and discover that the familiar digits displaying the number of  Twitter shares on their content have disappeared. Why would Twitter do this? Twitter is overlooking the fact that they are going to look stupid when Facebook and LinkedIn have working buttons on every piece of content in the world and they don’t.

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