Buzz Marketing for Technology
NOVEMBER 17, 2010
Xbox Support found that people they help on Twitter are far more satisfied than people they help via the call center, not to mention the cost of providing that service is significantly cheaper as well. I see this in my travels talking to Avaya customers about how social media can be integrated into their contact center.
Buzz Marketing for Technology
NOVEMBER 9, 2011
Listening for and spotting a customer issue, responding to them and solving their problem in minutes using social media provides an “exceptional customer experience” which also unlocks the beauty of social media and the web in sharing stories of great customer service travel far and wide. Find diehard fans on Twitter, Facebook and LinkedIn.
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Buzz Marketing for Technology
AUGUST 4, 2009
Perhaps they will even offer you and your followers/friends (Twitter/Facebook) a special discount or a peak at the next version before the launch to get the viral buzz going. All of this will lead to a new era of digital commerce in the next 24 months – Are you ready?
Buzz Marketing for Technology
JUNE 27, 2008
Luis Suarez posed an excellent running summary of my talk this morning on Twitter. Luis’ main Twitter account is @elsua ; the summary is on his conference specific account @elsuacon ). simplicity. SlideShare. social media. SocialSoftware. supply chain. technology trends. The Science of Spectroscopy. Trent Reznor. user interface.
Buzz Marketing for Technology
OCTOBER 11, 2008
LEARNING PROFESSIONALS ON TWITTER. travelling go hand in hand. Life Travel Guide : Finding the best locations in a world as. virtual travels. LEARN TECH NEWS. LEARN TECH LIBRARY. LEARNING TOOLS DIRECTORY. TOP 10 TOOLS LISTS. NEW TOOLS FOR LEARNING CLUB. DIRECTORY OF. DIRECTORY OF SOCIAL NETWORKS FOR. SOCIAL LEARNING.
Buzz Marketing for Technology
JUNE 30, 2008
Tony Wright worries that "the increasingly personalized infoporn delivered to us through a broadening array of channels (like RSS, alerts, Twitter, Digg, Email, IM, Social Networks and more) is a looming disaster." Reach me by email (deva at clearcontext), twitter (devahaz), or on LinkedIn/Facebook. November 2007. Categories.
Buzz Marketing for Technology
JULY 24, 2008
We love Twitter because its lightweight - its a direct line to part of our community that doesnt require clicking a link in email. Somebody sent me your Twitter video and asked me to follow them. Not so sure about the Twitter thing but at least I know how it works, thanks. Video: Twitter in Plain English 96. Social Video.
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