Dave Fleet

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Social Mediators 7 – Eqentia – Social Media Monitoring Tool For Enterprises

Dave Fleet

William sees Eqentia becoming a productivity tool for medium and large enterprises. Eqentia will be most attractive to teams that have both power users and executives who don’t care about how to use the tool, but just want to see its output.

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A Closer Look At The New Radian6 Engagement Console Features

Dave Fleet

Today we’ll take a look at some additions rolled-out to their Engagement Console tool. For example, want to remove the ability to launch a personal FB stack and restrict the ability to respond on Twitter stacks – you can now do that. Tags: monitoring social media monitoring tools Radian6. User roles and permissions.

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50 Great Apps for Your iPad

Dave Fleet

Keynote – Presentation tool. Numbers – Spreadsheet tool. Twitterific – My favourite Twitter app for the iPad so far. TweetAgora – If you find yourself wanting to filter events out of your Twitter stream, this client is for you. IM+ Lite – Integrates with multiple IM and social network tools.

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Video: Thoughts on Social CRM for Small Businesses

Dave Fleet

As companies’ use of social media tools begins to mature from a pure marketing focus to more of a social business focus, the various use cases of social CRM are gaining more attention from practitioners. People are using these tools to share experiences they have. Social CRM is a hot topic right now.

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57 Social Media Policy Examples and Resources

Dave Fleet

Twitter Guidelines. A Twitter Code of Conduct. Policy Tool for Social Media. Creating social media guidelines for your employees. Mayo Clinic. Participation Guidelines. Mayo Clinic. Comment Policy. Mayo Clinic. For Mayo Clinic Employees. Mosman Municipal Council. Employee Blogging Policies. Social Media Participation Policy.

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Six essential shifts in social media strategy

Dave Fleet

We’ve reached a critical point in the evolution of social media as a business tool. Gone are the days when the GMOOT (Get Me One Of Those) approach will get you anywhere – simply having a Twitter account, or a Facebook Page, isn’t enough. We’re at the point of social media saturation, and something’s got to give.

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Remembering Michael O’Connor Clarke

Dave Fleet

I spent countless hours sitting (on a massive exercise ball) in his office, as he did in mine, talking strategies and tactics, the latest online tools and trends, or how to resolve a difficult client situation. Over the next 18 months or so as we worked together, Michael became both a friend and a mentor.

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