Dave Fleet

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Social Mediators 7 – Eqentia – Social Media Monitoring Tool For Enterprises

Dave Fleet

William sees Eqentia becoming a productivity tool for medium and large enterprises. Eqentia will be most attractive to teams that have both power users and executives who don’t care about how to use the tool, but just want to see its output.

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Content Calendars Aren’t Evil – They’re Just Abused

Dave Fleet

I disagree: I think content calendars are useful tools, but they’re consistently and brutally abused to the point where they can seem evil. Your content calendar is a specific tool for a specific purpose. Stop blaming the tool; start blaming the abusers. My friend Jeremy thinks content calendars are evil. content social media'

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Compete.com Doesn’t Compete

Dave Fleet

For years I’ve suffered in (relative) silence, while we’ve continued to use a tool that doesn’t seem to reflect any form of reality, yet no-one seems to say anything about it. What tools do you use to estimate traffic on third party sites? I can’t take it any more. Case in point. I think I need to lie down now.

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50 Great Apps for Your iPad

Dave Fleet

Keynote – Presentation tool. Numbers – Spreadsheet tool. IM+ Lite – Integrates with multiple IM and social network tools. Google Earth – Excellent port of the tool over to the iPad. Tags: miscellaneous tools iPad. Sadly, not very compatible with MS Word (go figure) but suffices. Enough said.

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A Closer Look At The New Radian6 Engagement Console Features

Dave Fleet

Today we’ll take a look at some additions rolled-out to their Engagement Console tool. When I first reviewed the Engagement Console earlier this year, it provided an excellent tool for engagement from an end-user perspective. Tags: monitoring social media monitoring tools Radian6. User roles and permissions. Shared macros.

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Video: Thoughts on Social CRM for Small Businesses

Dave Fleet

As companies’ use of social media tools begins to mature from a pure marketing focus to more of a social business focus, the various use cases of social CRM are gaining more attention from practitioners. People are using these tools to share experiences they have. Social CRM is a hot topic right now.

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Digging-in to the new Radian6 Dashboard Improvements

Dave Fleet

Our team uses Radian6 for many clients, and I’ve used the tool for several years now, so I thought I’d take some time to dig into the updates and distill the key improvements for you. Tags: monitoring social media monitoring tools. This time around: changes to the Radian6 dashboard.

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