SocMed Sean

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Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter

SocMed Sean

This same company issues laptops, email, and wireless access to all of their employees. In addition, their product support team has begun interacting with customers in a whole new way using Twitter, Facebook groups/discussions, and LinkedIn discussions to identify suggested enhancements to their products and help resolve customer issues.