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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

link] jaybaer If there were thousands of blogs, Webinars, books, etc. As a relative newbie to the “virtual&# world, our business model is being very successful. Social media optimization is a big part of our business for several reasons. But what I do know is a methodology to find out.&# It's true. And it works.

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Is Social Media Too Big For Its Britches?

Convince & Convert

Social CRM The new telephone. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ).