SocialFish

MARCH 16, 2011

We’ve also written a white paper on Social CRM for Associations, which is out very soon. Social CRM is a term fraught with some confusion. It was coined in the corporate world to describe a business strategy for managing customer relationships in the age of social media. Not to mention public and shareable.

Social CRM 213

Social CRM Skills Project Process 213

SocialFish

APRIL 6, 2011

Who owns Social CRM? Making member management social takes teamwork. We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. How are you organizing these kinds of activities?

Social CRM 192

Social CRM Collaboration Curation Newsletter 192

SocialFish

APRIL 11, 2011

We have more modules planned for April, including one on monitoring, and another on creating a 6-week social media work plan. Here are the details: Selling Social CRM inside your organization. But how do your social media efforts fit into that equation?

Social CRM 186

Social CRM Module Policies ROI 186

SocialFish

APRIL 5, 2011

Avectra –We’re working with Avectra on an ambitious project to explore the implications of Social CRM for associations. We’ve been consulting with them on Social CRM trends and applications, we held an in-person group discussion with association executives who are on the front lines of these changes.

Review 150

Review Social CRM Module Consultant 150

SocialFish

MARCH 31, 2011

Our brand-spanking new free SocialFish white paper on Social CRM for Associations is here! Two important SocialFish announcements for ya: 1. Download it today and let us know what you think.

Module 160

Module Social CRM Proposal Focus Group 160

SocialFish

APRIL 1, 2011

The State and Future of the Social Media Management System Space (Jeremiah Owyang). 29 social networks that have at least one million visitors per day (Royal Pingdom). Social Media – It’s Not Just for White Folks (Danny Brown). It’s Time to Call the Social CRM Bluff (Full Frontal ROI). Tech/Analysis.

Sysomos 162

Sysomos Vimeo Social CRM Analysis 162

SocialFish

OCTOBER 1, 2010

Association lobbyists: Congress is kicking our butts when it comes to social media (Stefanie Reeves). Can an AMS Do Social CRM? Seniors Presence on Social Media Doubles (Socialnomics). As Enterprise 2.0 searches for its happy place, it finds a home within associations. associationTECH). Or Should It? Datalicious.

Analysis 165

Analysis Social CRM Construction Foursquare 165