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Akamai Marketing

Social CRM

9 social media trends to keep your eye on in 2012

Akamai Marketing

DECEMBER 22, 2011

I’m putting my Carnack hat on and writing down the trends I see in social media for 2012. Social CRM: I predict in 2012, I think we’re going to see an increasing attempt to translate digital profiles back to a customer. What should businesses plan for in 2012 and what should they be looking for?

Social Media

Social Media Trends Smart Phone ROI

Tool Tuesday: Sprout Social Update

Akamai Marketing

NOVEMBER 22, 2011

” Well, either my blog has some pull, or the survey they sent over the summer was put to good use because Sprout Social is growing up. I think its headed into the social CRM space, which we desperately need in the smaller-than-enterprise world. There was a long list of “Meh.”

Tools

Tools Social CRM Comparison HootSuite

Akamai Marketing

9 social media trends to keep your eye on in 2012

Tool Tuesday: Sprout Social Update

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