Social media metrics, a video review


This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. This book has a misleading title as it is more theory than actual hard metrics.

I went into this read with high expectations of adding to the arsenal of metrics that I am currently using to measure the social outputs. However, all I received was a dose of rehashed material for the bulk of the book.

If you are new to the social media game, it may be worth picking up, however if you’ve been at it a while, you can sit out on this read.

9 Responses to Social media metrics, a video review
  1. […] This post was mentioned on Twitter by jeffespo and Rebecca Denison, Cheryl Hilpert. Cheryl Hilpert said: RT @jeffespo Social media metrics, a video book review http://bit.ly/9OJJdq […]

  2. Tommy is my name
    August 3, 2010 | 2:13 pm

    Books like that really can only talk about theory because in order to really get a true “How to” you have to really be reading stuff that's platform specific.

    And really different tools can be used to measure different things. I like Vocus for some things and radian 6 for others. And even there are other free tools that can be used that do things that the paid tools don't, or do differently.

    What are you looking to get out of measuring?

  3. jeffespo
    August 3, 2010 | 2:39 pm

    I disagree, true metrics like the SIM score and values for individual links can be done manually and with formulas. I use a number of different tools already and can tell the value of individual interactions that we have daily. We can track on a monthly or day over day level as well.

    With Sterne's analytical background and title of the book you would assume that it was more high level on different types of measures.

    I am comfortable with what we use now, however, would like more and will continue to make things work with the data and tools available.

  4. Tommy is my name
    August 3, 2010 | 3:12 pm

    I'll agree that Sterne probably should have written a better book. Link value I'll even give you, but can SIM really be considered a “true metric” or the de-facto stand alone metric at this point? SIM itself is just over a year old and RazorFish admits that it's flawed.

    I'm not sure any one metric is “The one” yet. I think to get a well rounded perspective on true influence a combination of SIM, Klout.com, ratio of impressions to feedback, and how often blogs or other sites link need to be all taken into consideration.

    My trouble with the Social Influence Marketing score is that it's not really measuring influence, it's measures sentiment, and they're not the same thing.

  5. jeffespo
    August 3, 2010 | 4:03 pm

    Tommy – you need to use a number of metrics all at once to get the best

  6. vargasl
    August 5, 2010 | 1:58 pm

    Fair review. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Do you want the list of available metrics, what they mean and how to get there? Have you seen the Radian6 eBook on metrics? Is this closer to what you want? http://www.radian6.com/resources/library/social

    Lauren Vargas
    Sr. Community Manager at Radian6
    @VargasL

  7. jeffespo
    August 5, 2010 | 2:43 pm

    Hi Lauren,
    What I was looking for was something new to be honest. I have been monitoring and measuring a number of things over the past two years and am a former corporate client of your company's. I have looked at the whitepaper for you guys and am still looking on something different, as we're doing a bunch of those as well as others that weren't mentioned.

    Best word to describe it was looking for inspiration and falling flat.

  8. Paying it forward | Jeff Esposito's Blog
    August 10, 2010 | 1:53 am

    […] week ago, I did a review of Jim Sterne’s Social Media Metrics, that was not too flattering. In response, Jim tweeted that a refund was in the mail. I thought […]

  9. Beyond Viral, a video review
    December 14, 2010 | 6:18 am

    […] would suggest checking the book out in tandem with Steve Garfield’s Get Seen. // Enjoy this post? Share your thoughts in the comments below or with your own networks. You […]

Social media metrics, a video review


This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. This book has a misleading title as it is more theory than actual hard metrics.

I went into this read with high expectations of adding to the arsenal of metrics that I am currently using to measure the social outputs. However, all I received was a dose of rehashed material for the bulk of the book.

If you are new to the social media game, it may be worth picking up, however if you’ve been at it a while, you can sit out on this read.

9 Responses to Social media metrics, a video review
  1. […] This post was mentioned on Twitter by jeffespo and Rebecca Denison, Cheryl Hilpert. Cheryl Hilpert said: RT @jeffespo Social media metrics, a video book review http://bit.ly/9OJJdq […]

  2. Tommy is my name
    August 3, 2010 | 2:13 pm

    Books like that really can only talk about theory because in order to really get a true “How to” you have to really be reading stuff that's platform specific.

    And really different tools can be used to measure different things. I like Vocus for some things and radian 6 for others. And even there are other free tools that can be used that do things that the paid tools don't, or do differently.

    What are you looking to get out of measuring?

  3. jeffespo
    August 3, 2010 | 2:39 pm

    I disagree, true metrics like the SIM score and values for individual links can be done manually and with formulas. I use a number of different tools already and can tell the value of individual interactions that we have daily. We can track on a monthly or day over day level as well.

    With Sterne's analytical background and title of the book you would assume that it was more high level on different types of measures.

    I am comfortable with what we use now, however, would like more and will continue to make things work with the data and tools available.

  4. Tommy is my name
    August 3, 2010 | 3:12 pm

    I'll agree that Sterne probably should have written a better book. Link value I'll even give you, but can SIM really be considered a “true metric” or the de-facto stand alone metric at this point? SIM itself is just over a year old and RazorFish admits that it's flawed.

    I'm not sure any one metric is “The one” yet. I think to get a well rounded perspective on true influence a combination of SIM, Klout.com, ratio of impressions to feedback, and how often blogs or other sites link need to be all taken into consideration.

    My trouble with the Social Influence Marketing score is that it's not really measuring influence, it's measures sentiment, and they're not the same thing.

  5. jeffespo
    August 3, 2010 | 4:03 pm

    Tommy – you need to use a number of metrics all at once to get the best

  6. vargasl
    August 5, 2010 | 1:58 pm

    Fair review. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Do you want the list of available metrics, what they mean and how to get there? Have you seen the Radian6 eBook on metrics? Is this closer to what you want? http://www.radian6.com/resources/library/social

    Lauren Vargas
    Sr. Community Manager at Radian6
    @VargasL

  7. jeffespo
    August 5, 2010 | 2:43 pm

    Hi Lauren,
    What I was looking for was something new to be honest. I have been monitoring and measuring a number of things over the past two years and am a former corporate client of your company's. I have looked at the whitepaper for you guys and am still looking on something different, as we're doing a bunch of those as well as others that weren't mentioned.

    Best word to describe it was looking for inspiration and falling flat.

  8. Paying it forward | Jeff Esposito's Blog
    August 10, 2010 | 1:53 am

    […] week ago, I did a review of Jim Sterne’s Social Media Metrics, that was not too flattering. In response, Jim tweeted that a refund was in the mail. I thought […]

  9. Beyond Viral, a video review
    December 14, 2010 | 6:18 am

    […] would suggest checking the book out in tandem with Steve Garfield’s Get Seen. // Enjoy this post? Share your thoughts in the comments below or with your own networks. You […]

Social media metrics, a video review


This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. This book has a misleading title as it is more theory than actual hard metrics.

I went into this read with high expectations of adding to the arsenal of metrics that I am currently using to measure the social outputs. However, all I received was a dose of rehashed material for the bulk of the book.

If you are new to the social media game, it may be worth picking up, however if you’ve been at it a while, you can sit out on this read.

9 Responses to Social media metrics, a video review
  1. […] This post was mentioned on Twitter by jeffespo and Rebecca Denison, Cheryl Hilpert. Cheryl Hilpert said: RT @jeffespo Social media metrics, a video book review http://bit.ly/9OJJdq […]

  2. Tommy is my name
    August 3, 2010 | 2:13 pm

    Books like that really can only talk about theory because in order to really get a true “How to” you have to really be reading stuff that's platform specific.

    And really different tools can be used to measure different things. I like Vocus for some things and radian 6 for others. And even there are other free tools that can be used that do things that the paid tools don't, or do differently.

    What are you looking to get out of measuring?

  3. jeffespo
    August 3, 2010 | 2:39 pm

    I disagree, true metrics like the SIM score and values for individual links can be done manually and with formulas. I use a number of different tools already and can tell the value of individual interactions that we have daily. We can track on a monthly or day over day level as well.

    With Sterne's analytical background and title of the book you would assume that it was more high level on different types of measures.

    I am comfortable with what we use now, however, would like more and will continue to make things work with the data and tools available.

  4. Tommy is my name
    August 3, 2010 | 3:12 pm

    I'll agree that Sterne probably should have written a better book. Link value I'll even give you, but can SIM really be considered a “true metric” or the de-facto stand alone metric at this point? SIM itself is just over a year old and RazorFish admits that it's flawed.

    I'm not sure any one metric is “The one” yet. I think to get a well rounded perspective on true influence a combination of SIM, Klout.com, ratio of impressions to feedback, and how often blogs or other sites link need to be all taken into consideration.

    My trouble with the Social Influence Marketing score is that it's not really measuring influence, it's measures sentiment, and they're not the same thing.

  5. jeffespo
    August 3, 2010 | 4:03 pm

    Tommy – you need to use a number of metrics all at once to get the best

  6. vargasl
    August 5, 2010 | 1:58 pm

    Fair review. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Do you want the list of available metrics, what they mean and how to get there? Have you seen the Radian6 eBook on metrics? Is this closer to what you want? http://www.radian6.com/resources/library/social

    Lauren Vargas
    Sr. Community Manager at Radian6
    @VargasL

  7. jeffespo
    August 5, 2010 | 2:43 pm

    Hi Lauren,
    What I was looking for was something new to be honest. I have been monitoring and measuring a number of things over the past two years and am a former corporate client of your company's. I have looked at the whitepaper for you guys and am still looking on something different, as we're doing a bunch of those as well as others that weren't mentioned.

    Best word to describe it was looking for inspiration and falling flat.

  8. Paying it forward | Jeff Esposito's Blog
    August 10, 2010 | 1:53 am

    […] week ago, I did a review of Jim Sterne’s Social Media Metrics, that was not too flattering. In response, Jim tweeted that a refund was in the mail. I thought […]

  9. Beyond Viral, a video review
    December 14, 2010 | 6:18 am

    […] would suggest checking the book out in tandem with Steve Garfield’s Get Seen. // Enjoy this post? Share your thoughts in the comments below or with your own networks. You […]

Social media metrics, a video review


This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. This book has a misleading title as it is more theory than actual hard metrics.

I went into this read with high expectations of adding to the arsenal of metrics that I am currently using to measure the social outputs. However, all I received was a dose of rehashed material for the bulk of the book.

If you are new to the social media game, it may be worth picking up, however if you’ve been at it a while, you can sit out on this read.

9 Responses to Social media metrics, a video review
  1. […] This post was mentioned on Twitter by jeffespo and Rebecca Denison, Cheryl Hilpert. Cheryl Hilpert said: RT @jeffespo Social media metrics, a video book review http://bit.ly/9OJJdq […]

  2. Tommy is my name
    August 3, 2010 | 2:13 pm

    Books like that really can only talk about theory because in order to really get a true “How to” you have to really be reading stuff that's platform specific.

    And really different tools can be used to measure different things. I like Vocus for some things and radian 6 for others. And even there are other free tools that can be used that do things that the paid tools don't, or do differently.

    What are you looking to get out of measuring?

  3. jeffespo
    August 3, 2010 | 2:39 pm

    I disagree, true metrics like the SIM score and values for individual links can be done manually and with formulas. I use a number of different tools already and can tell the value of individual interactions that we have daily. We can track on a monthly or day over day level as well.

    With Sterne's analytical background and title of the book you would assume that it was more high level on different types of measures.

    I am comfortable with what we use now, however, would like more and will continue to make things work with the data and tools available.

  4. Tommy is my name
    August 3, 2010 | 3:12 pm

    I'll agree that Sterne probably should have written a better book. Link value I'll even give you, but can SIM really be considered a “true metric” or the de-facto stand alone metric at this point? SIM itself is just over a year old and RazorFish admits that it's flawed.

    I'm not sure any one metric is “The one” yet. I think to get a well rounded perspective on true influence a combination of SIM, Klout.com, ratio of impressions to feedback, and how often blogs or other sites link need to be all taken into consideration.

    My trouble with the Social Influence Marketing score is that it's not really measuring influence, it's measures sentiment, and they're not the same thing.

  5. jeffespo
    August 3, 2010 | 4:03 pm

    Tommy – you need to use a number of metrics all at once to get the best

  6. vargasl
    August 5, 2010 | 1:58 pm

    Fair review. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Do you want the list of available metrics, what they mean and how to get there? Have you seen the Radian6 eBook on metrics? Is this closer to what you want? http://www.radian6.com/resources/library/social

    Lauren Vargas
    Sr. Community Manager at Radian6
    @VargasL

  7. jeffespo
    August 5, 2010 | 2:43 pm

    Hi Lauren,
    What I was looking for was something new to be honest. I have been monitoring and measuring a number of things over the past two years and am a former corporate client of your company's. I have looked at the whitepaper for you guys and am still looking on something different, as we're doing a bunch of those as well as others that weren't mentioned.

    Best word to describe it was looking for inspiration and falling flat.

  8. Paying it forward | Jeff Esposito's Blog
    August 10, 2010 | 1:53 am

    […] week ago, I did a review of Jim Sterne’s Social Media Metrics, that was not too flattering. In response, Jim tweeted that a refund was in the mail. I thought […]

  9. Beyond Viral, a video review
    December 14, 2010 | 6:18 am

    […] would suggest checking the book out in tandem with Steve Garfield’s Get Seen. // Enjoy this post? Share your thoughts in the comments below or with your own networks. You […]

Social media metrics, a video review


This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. This book has a misleading title as it is more theory than actual hard metrics.

I went into this read with high expectations of adding to the arsenal of metrics that I am currently using to measure the social outputs. However, all I received was a dose of rehashed material for the bulk of the book.

If you are new to the social media game, it may be worth picking up, however if you’ve been at it a while, you can sit out on this read.

9 Responses to Social media metrics, a video review
  1. […] This post was mentioned on Twitter by jeffespo and Rebecca Denison, Cheryl Hilpert. Cheryl Hilpert said: RT @jeffespo Social media metrics, a video book review http://bit.ly/9OJJdq […]

  2. Tommy is my name
    August 3, 2010 | 2:13 pm

    Books like that really can only talk about theory because in order to really get a true “How to” you have to really be reading stuff that's platform specific.

    And really different tools can be used to measure different things. I like Vocus for some things and radian 6 for others. And even there are other free tools that can be used that do things that the paid tools don't, or do differently.

    What are you looking to get out of measuring?

  3. jeffespo
    August 3, 2010 | 2:39 pm

    I disagree, true metrics like the SIM score and values for individual links can be done manually and with formulas. I use a number of different tools already and can tell the value of individual interactions that we have daily. We can track on a monthly or day over day level as well.

    With Sterne's analytical background and title of the book you would assume that it was more high level on different types of measures.

    I am comfortable with what we use now, however, would like more and will continue to make things work with the data and tools available.

  4. Tommy is my name
    August 3, 2010 | 3:12 pm

    I'll agree that Sterne probably should have written a better book. Link value I'll even give you, but can SIM really be considered a “true metric” or the de-facto stand alone metric at this point? SIM itself is just over a year old and RazorFish admits that it's flawed.

    I'm not sure any one metric is “The one” yet. I think to get a well rounded perspective on true influence a combination of SIM, Klout.com, ratio of impressions to feedback, and how often blogs or other sites link need to be all taken into consideration.

    My trouble with the Social Influence Marketing score is that it's not really measuring influence, it's measures sentiment, and they're not the same thing.

  5. jeffespo
    August 3, 2010 | 4:03 pm

    Tommy – you need to use a number of metrics all at once to get the best

  6. vargasl
    August 5, 2010 | 1:58 pm

    Fair review. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Do you want the list of available metrics, what they mean and how to get there? Have you seen the Radian6 eBook on metrics? Is this closer to what you want? http://www.radian6.com/resources/library/social

    Lauren Vargas
    Sr. Community Manager at Radian6
    @VargasL

  7. jeffespo
    August 5, 2010 | 2:43 pm

    Hi Lauren,
    What I was looking for was something new to be honest. I have been monitoring and measuring a number of things over the past two years and am a former corporate client of your company's. I have looked at the whitepaper for you guys and am still looking on something different, as we're doing a bunch of those as well as others that weren't mentioned.

    Best word to describe it was looking for inspiration and falling flat.

  8. Paying it forward | Jeff Esposito's Blog
    August 10, 2010 | 1:53 am

    […] week ago, I did a review of Jim Sterne’s Social Media Metrics, that was not too flattering. In response, Jim tweeted that a refund was in the mail. I thought […]

  9. Beyond Viral, a video review
    December 14, 2010 | 6:18 am

    […] would suggest checking the book out in tandem with Steve Garfield’s Get Seen. // Enjoy this post? Share your thoughts in the comments below or with your own networks. You […]

Social media metrics, a video review


This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. This book has a misleading title as it is more theory than actual hard metrics.

I went into this read with high expectations of adding to the arsenal of metrics that I am currently using to measure the social outputs. However, all I received was a dose of rehashed material for the bulk of the book.

If you are new to the social media game, it may be worth picking up, however if you’ve been at it a while, you can sit out on this read.

9 Responses to Social media metrics, a video review
  1. […] This post was mentioned on Twitter by jeffespo and Rebecca Denison, Cheryl Hilpert. Cheryl Hilpert said: RT @jeffespo Social media metrics, a video book review http://bit.ly/9OJJdq […]

  2. Tommy is my name
    August 3, 2010 | 2:13 pm

    Books like that really can only talk about theory because in order to really get a true “How to” you have to really be reading stuff that's platform specific.

    And really different tools can be used to measure different things. I like Vocus for some things and radian 6 for others. And even there are other free tools that can be used that do things that the paid tools don't, or do differently.

    What are you looking to get out of measuring?

  3. jeffespo
    August 3, 2010 | 2:39 pm

    I disagree, true metrics like the SIM score and values for individual links can be done manually and with formulas. I use a number of different tools already and can tell the value of individual interactions that we have daily. We can track on a monthly or day over day level as well.

    With Sterne's analytical background and title of the book you would assume that it was more high level on different types of measures.

    I am comfortable with what we use now, however, would like more and will continue to make things work with the data and tools available.

  4. Tommy is my name
    August 3, 2010 | 3:12 pm

    I'll agree that Sterne probably should have written a better book. Link value I'll even give you, but can SIM really be considered a “true metric” or the de-facto stand alone metric at this point? SIM itself is just over a year old and RazorFish admits that it's flawed.

    I'm not sure any one metric is “The one” yet. I think to get a well rounded perspective on true influence a combination of SIM, Klout.com, ratio of impressions to feedback, and how often blogs or other sites link need to be all taken into consideration.

    My trouble with the Social Influence Marketing score is that it's not really measuring influence, it's measures sentiment, and they're not the same thing.

  5. jeffespo
    August 3, 2010 | 4:03 pm

    Tommy – you need to use a number of metrics all at once to get the best

  6. vargasl
    August 5, 2010 | 1:58 pm

    Fair review. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Do you want the list of available metrics, what they mean and how to get there? Have you seen the Radian6 eBook on metrics? Is this closer to what you want? http://www.radian6.com/resources/library/social

    Lauren Vargas
    Sr. Community Manager at Radian6
    @VargasL

  7. jeffespo
    August 5, 2010 | 2:43 pm

    Hi Lauren,
    What I was looking for was something new to be honest. I have been monitoring and measuring a number of things over the past two years and am a former corporate client of your company's. I have looked at the whitepaper for you guys and am still looking on something different, as we're doing a bunch of those as well as others that weren't mentioned.

    Best word to describe it was looking for inspiration and falling flat.

  8. Paying it forward | Jeff Esposito's Blog
    August 10, 2010 | 1:53 am

    […] week ago, I did a review of Jim Sterne’s Social Media Metrics, that was not too flattering. In response, Jim tweeted that a refund was in the mail. I thought […]

  9. Beyond Viral, a video review
    December 14, 2010 | 6:18 am

    […] would suggest checking the book out in tandem with Steve Garfield’s Get Seen. // Enjoy this post? Share your thoughts in the comments below or with your own networks. You […]

Social media metrics, a video review


This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. This book has a misleading title as it is more theory than actual hard metrics.

I went into this read with high expectations of adding to the arsenal of metrics that I am currently using to measure the social outputs. However, all I received was a dose of rehashed material for the bulk of the book.

If you are new to the social media game, it may be worth picking up, however if you’ve been at it a while, you can sit out on this read.

9 Responses to Social media metrics, a video review
  1. […] This post was mentioned on Twitter by jeffespo and Rebecca Denison, Cheryl Hilpert. Cheryl Hilpert said: RT @jeffespo Social media metrics, a video book review http://bit.ly/9OJJdq […]

  2. Tommy is my name
    August 3, 2010 | 2:13 pm

    Books like that really can only talk about theory because in order to really get a true “How to” you have to really be reading stuff that's platform specific.

    And really different tools can be used to measure different things. I like Vocus for some things and radian 6 for others. And even there are other free tools that can be used that do things that the paid tools don't, or do differently.

    What are you looking to get out of measuring?

  3. jeffespo
    August 3, 2010 | 2:39 pm

    I disagree, true metrics like the SIM score and values for individual links can be done manually and with formulas. I use a number of different tools already and can tell the value of individual interactions that we have daily. We can track on a monthly or day over day level as well.

    With Sterne's analytical background and title of the book you would assume that it was more high level on different types of measures.

    I am comfortable with what we use now, however, would like more and will continue to make things work with the data and tools available.

  4. Tommy is my name
    August 3, 2010 | 3:12 pm

    I'll agree that Sterne probably should have written a better book. Link value I'll even give you, but can SIM really be considered a “true metric” or the de-facto stand alone metric at this point? SIM itself is just over a year old and RazorFish admits that it's flawed.

    I'm not sure any one metric is “The one” yet. I think to get a well rounded perspective on true influence a combination of SIM, Klout.com, ratio of impressions to feedback, and how often blogs or other sites link need to be all taken into consideration.

    My trouble with the Social Influence Marketing score is that it's not really measuring influence, it's measures sentiment, and they're not the same thing.

  5. jeffespo
    August 3, 2010 | 4:03 pm

    Tommy – you need to use a number of metrics all at once to get the best

  6. vargasl
    August 5, 2010 | 1:58 pm

    Fair review. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Do you want the list of available metrics, what they mean and how to get there? Have you seen the Radian6 eBook on metrics? Is this closer to what you want? http://www.radian6.com/resources/library/social

    Lauren Vargas
    Sr. Community Manager at Radian6
    @VargasL

  7. jeffespo
    August 5, 2010 | 2:43 pm

    Hi Lauren,
    What I was looking for was something new to be honest. I have been monitoring and measuring a number of things over the past two years and am a former corporate client of your company's. I have looked at the whitepaper for you guys and am still looking on something different, as we're doing a bunch of those as well as others that weren't mentioned.

    Best word to describe it was looking for inspiration and falling flat.

  8. Paying it forward | Jeff Esposito's Blog
    August 10, 2010 | 1:53 am

    […] week ago, I did a review of Jim Sterne’s Social Media Metrics, that was not too flattering. In response, Jim tweeted that a refund was in the mail. I thought […]

  9. Beyond Viral, a video review
    December 14, 2010 | 6:18 am

    […] would suggest checking the book out in tandem with Steve Garfield’s Get Seen. // Enjoy this post? Share your thoughts in the comments below or with your own networks. You […]

Social media metrics, a video review


This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. This book has a misleading title as it is more theory than actual hard metrics.

I went into this read with high expectations of adding to the arsenal of metrics that I am currently using to measure the social outputs. However, all I received was a dose of rehashed material for the bulk of the book.

If you are new to the social media game, it may be worth picking up, however if you’ve been at it a while, you can sit out on this read.

9 Responses to Social media metrics, a video review
  1. […] This post was mentioned on Twitter by jeffespo and Rebecca Denison, Cheryl Hilpert. Cheryl Hilpert said: RT @jeffespo Social media metrics, a video book review http://bit.ly/9OJJdq […]

  2. Tommy is my name
    August 3, 2010 | 2:13 pm

    Books like that really can only talk about theory because in order to really get a true “How to” you have to really be reading stuff that's platform specific.

    And really different tools can be used to measure different things. I like Vocus for some things and radian 6 for others. And even there are other free tools that can be used that do things that the paid tools don't, or do differently.

    What are you looking to get out of measuring?

  3. jeffespo
    August 3, 2010 | 2:39 pm

    I disagree, true metrics like the SIM score and values for individual links can be done manually and with formulas. I use a number of different tools already and can tell the value of individual interactions that we have daily. We can track on a monthly or day over day level as well.

    With Sterne's analytical background and title of the book you would assume that it was more high level on different types of measures.

    I am comfortable with what we use now, however, would like more and will continue to make things work with the data and tools available.

  4. Tommy is my name
    August 3, 2010 | 3:12 pm

    I'll agree that Sterne probably should have written a better book. Link value I'll even give you, but can SIM really be considered a “true metric” or the de-facto stand alone metric at this point? SIM itself is just over a year old and RazorFish admits that it's flawed.

    I'm not sure any one metric is “The one” yet. I think to get a well rounded perspective on true influence a combination of SIM, Klout.com, ratio of impressions to feedback, and how often blogs or other sites link need to be all taken into consideration.

    My trouble with the Social Influence Marketing score is that it's not really measuring influence, it's measures sentiment, and they're not the same thing.

  5. jeffespo
    August 3, 2010 | 4:03 pm

    Tommy – you need to use a number of metrics all at once to get the best

  6. vargasl
    August 5, 2010 | 1:58 pm

    Fair review. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Do you want the list of available metrics, what they mean and how to get there? Have you seen the Radian6 eBook on metrics? Is this closer to what you want? http://www.radian6.com/resources/library/social

    Lauren Vargas
    Sr. Community Manager at Radian6
    @VargasL

  7. jeffespo
    August 5, 2010 | 2:43 pm

    Hi Lauren,
    What I was looking for was something new to be honest. I have been monitoring and measuring a number of things over the past two years and am a former corporate client of your company's. I have looked at the whitepaper for you guys and am still looking on something different, as we're doing a bunch of those as well as others that weren't mentioned.

    Best word to describe it was looking for inspiration and falling flat.

  8. Paying it forward | Jeff Esposito's Blog
    August 10, 2010 | 1:53 am

    […] week ago, I did a review of Jim Sterne’s Social Media Metrics, that was not too flattering. In response, Jim tweeted that a refund was in the mail. I thought […]

  9. Beyond Viral, a video review
    December 14, 2010 | 6:18 am

    […] would suggest checking the book out in tandem with Steve Garfield’s Get Seen. // Enjoy this post? Share your thoughts in the comments below or with your own networks. You […]

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