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13 social listening tools for your brand in 2023

Sprout Social

While one tool gives you an in-depth sentiment analysis, another may be much better at predicting trends. Brand-specific conversations give you more visibility into customer experiences and brand sentiment. You can even measure brand sentiment and quickly identify reputational risks.

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Set Up an Online Reputation Management Strategy That Wins You More Sales

agora pulse

Keep an eye on common triggers that often result in unhappy customers, negative sentiment around your brand and, yes, lost conversions: Broken pages and downtimes. The best (and free) way to monitor your competitor’s unhappy customers is to set up a separate column in your Tweetdeck to track the following search: competitor ??.

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11 best social media listening tools

Unmetric

Social media monitoring is the process of gathering information on your brand’s mentions, share of voice, sentiment, and more. On the other hand, social media listening is the process of analyzing the gathered information, looking for hidden patterns in the sentiment, comments, and so on. Pricing: Starting from $29 per month.

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Good Or Bad – You Must Engage With Your Customers Through Social Media

SocMed Sean

Laura currently works on behalf of Sentiment Metrics, a leading provider of social media management software. A free application is Tweetdeck , which means you can write only one post and send it to all of your social media platforms at once and also let you see your mentions. But how do you know if someone has posted about you?

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9 Great Social Media, Digital Marketing & Productivity Tools.

Jason Yormark

A great way to test it out is to simply search your name and you can a nice little dashboard of information including measurements of sentiment, passion, reach and a variety of other data points. Enterprise Social Software Says: August 24th, 2010 at 1:32 pm I see you have tweetdeck and tweetadder but not Hootlet. very useful.

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What does a social media analyst do?

Unmetric

By doing so you can look for hidden patterns in the sentiment, comments, and so on. Awario , TweetDeck , and HubSpot are some of the best social media listening tools. But in reality, the onus lies on the social media analyst to inform the organization of the reasons behind the negative sentiment towards the brand.

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What Does Salesforce-Radian6 Deal Mean for Everyone Else?

Net-Savvy Executive

Every few seconds this morning, TweetDeck brings another comment on today's announcement that Salesforce.com is buying Radian6. The announcement's not exactly a surprise—Radian6 was the obvious acquisition target in social media analysis (SMA), and their platform had supported Salesforce integration since mid-2009.

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