Waxing UnLyrical

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How Much Listening Does Social Media Listening Really Offer?

Waxing UnLyrical

Social media listening. Social media monitoring. Social media tracking. Social media intelligence. There are many descriptions of how we can use social media as a listening tool , to complement (or replace) our more interactive approach where we converse too.

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The Future of PR is Precision – Less Gut, More Data

Waxing UnLyrical

The tools designed to help measure PR ROI cannot keep up with the constant change in the industry including the availability of more media outlets than ever before and a 24/7 news cycle, which in many cases is causing them to avoid measurement altogether or to rely on qualitative metrics that don’t resonate with the c-suite.

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Automation in Public Relations Measurement: Yea/Nay?

Waxing UnLyrical

Image: Tinkerbots via Flickr , Creative Commons Tools are beginning to do a solid job with the most mind-numbing parts of research (i.e., collecting media coverage, putting it into a database, matching the articles and posts up with other metrics, etc.). Integrating media and web metrics : matching specific posts to web metrics (e.g.,

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Harnessing the Power of Big Data for Public Relations

Waxing UnLyrical

Late last year, Kingsford Charcoal sought to identify “The Nicest Person in Social Media.” The algorithm also accounted for people with positive sentiment scores and those who avoided “foul” language. Using positive Christmas chatter in social media, the data lit up 30,000 LED lights. Lighting up” your PR stunt.

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Turning Marketing Measurement on its Head

Waxing UnLyrical

On why frame the question this way instead of the other way around (all quotes/notes from Seth): “Social media marketing shares one key goal with media relations and PR: obtaining lots of good earned media. Tools like Radian6, Netbase, etc., It was really interesting. don’t work without analysts.

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Jim Sterne on #MeasurePR: Using Analytics For Better Public Relations

Waxing UnLyrical

b) Thinking a lot of noise is good without studying the sentiment of the conversations. c) Treating social media as a broadcast channel. It’s far more Social than Media – Hi Mom! There were some requests for clarifications, so Jim continued, “Mentions are just that – social media comments.

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Our Industry, Your Answers: Breaking Down the 2018 JOTW Communications Survey

Waxing UnLyrical

“Look, corporate communicators have done so much, with so little, for so long, they can practically do anything with nothing, so we know this has been a ‘thing’ for a while,” noted Sword and the Script Media, LLC Founder Frank Strong, the primary architect of the study. Send Help … Please.

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