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45 of the Best Social Media Analytics Tools

agora pulse

Awario is a web and social monitoring tool that tracks your brand’s reach, gauges the sentiment of your mentions, finds new audiences, and identifies influencers in your niche. With Brand24 analytics, you can monitor audience sentiment, improve customer service, and asses the impact of your marketing campaigns. Social media channels.

Analytics 179
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What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

One popular form of this social proof is user generated content (UGC). Hootsuite’s inbox is set up so you can view, respond to, or filter messages from different social networks (and even SMS messages). The Hootsuite analytics tool is especially useful in understanding where customer sentiments lie. Source: Hootsuite.

Tips 106