SocMed Sean

JULY 2, 2017

When you switch over to the conversation in mobile, however, viewing that sentiment doesn’t register as having read the message, which causes the sentiment to remain in unread status, causing the new message icon to recur over and over.

Notification 267

Notification Sentiment Facebook Mobile 267

SocMed Sean

MARCH 22, 2022

When companies directly respond to customers using Twitter, it can positively impact customers’ sentiment about the given company. While bot Twitter use has gone up and actual human engagement on Twitter has gone down, the platform does still provide an incredible opportunity for companies.

Twitter 230

Twitter Strategy Hashtag Marketing 230

SocMed Sean

SEPTEMBER 26, 2012

Company also monitors competitor keywords to find prospective customers who are dissatisfied with competitor products and services using sentiment measurement.

Radian6 278

Radian6 Engagement Social Media Marketing 278

SocMed Sean

MAY 1, 2012

Laura currently works on behalf of Sentiment Metrics, a leading provider of social media management software. Today’s post comes from Laura Clarke,a blogger and lover of all things social media. I appreciate Laura sharing her thoughts/experiences with customer engagement via social media channels!

Engagement 279

Engagement Social Media Tweetdeck Reputation 279

SocMed Sean

AUGUST 21, 2013

” reflects a positive sentiment because the word “love” was close to the word “product” Software also can’t truly understand your customers. Trust me on this, I work with very advanced social media listening tools that still think that the message “I love your product…NOT!”

Data 268

Data Strategy Project Software 268

SocMed Sean

NOVEMBER 14, 2011

Have you taken time to analyze what the sentiment is about your products and services? Without measurement, you’ll never know whether you are succeeding and never be able to justify continued involvement and additional budget requests. Do you understand how and where your customers are engaging?

Social Media 235

Social Media Social Networking Airlines SEO 235

SocMed Sean

JANUARY 8, 2012

Instead of marketing to the many, try building relationships with those that can become advocates for your products and services and spread positive messages to their peers As shown in the graphic above, brands and organizations need to appoint community managers whose job it is to listen to the online customer community and develop clear, concise (..)

Social Media 235

Social Media Marketing Social Networking Nielsen 235