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The 12 Best Chatbot Examples for Businesses

Hootsuite

Bestseller is the best retail chatbot example for customer service in bulk. Chatbots can connect with customers through multiple channels, such as Facebook Messenger, SMS, and live chat. The Dufresne Group, a premier Canadian home furnishing retailer, didn’t want to miss out on the sales opportunity. Source: GetJenny.

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What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

Hootsuite’s inbox is set up so you can view, respond to, or filter messages from different social networks (and even SMS messages). The Hootsuite analytics tool is especially useful in understanding where customer sentiments lie. Then, you can measure the social sentiment of your brand. And, all in a single view.

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