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| | ATOM THOUGHT
JANUARY 5, 2009 eCommerce Chargebacks and Remedies
According to a recent report (Oct, 2008) by CyberSource (a leading payment & risk management services company), a record USD4B were lost due to online scams by online retailers in 2008. The silver lining in the above is that retailers have managed to restrict the percentage fraud under 1.5% Another report by CyberSource states that retailers reject a further 2.9% since 2006. But with rising unemployment and recession, we might see a rise in ecommerce fraud in 2009. The impact of fraud is not just restricted to the USD4b, but it goes beyond that figure. Customer Dispute.
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