The Marketing Blog

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Customer Service: The Cultural & Geographical Differences b/w India & Western World

The Marketing Blog

Being customers of companies like BigRock and ZNet India we have had mixed experiences with them and weren’t quite keen to experiment with an unknown hosting company as it would have put the reputation of our customers’ at stake. Be it Online Chat, Email, Twitter, Facebook or Phone, we used all of them.

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article thumbnail

Customer Service: The Cultural & Geographical Differences b/w India & Western World

The Marketing Blog

Being customers of companies like BigRock and ZNet India we have had mixed experiences with them and weren’t quite keen to experiment with an unknown hosting company as it would have put the reputation of our customers’ at stake. Be it Online Chat, Email, Twitter, Facebook or Phone, we used all of them.

Web 2.0 100
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Xtees.com - A Unique t-shirt selling hub

The Marketing Blog

Do you think that brands like Xtees.com do not require special marketing efforts (online/offline) primarily because of the reputation that they’ve established in the industry? Going by Sam’s words ‘Xtees.com is a unique example of a successful online-brand which is continuing to do well without any online marketing efforts’.

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