Sherrilynne Starkie

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Why your social media isn’t working

Sherrilynne Starkie

Another company was failing at getting earned media coverage, despite using reputable newswire services to distribute its news releases. The analytics revealed that Facebook wasn’t referring any traffic to the website and so no online lead generation from a highly-engaged community.

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Reader Competition: Seven Elements of Business Development

Sherrilynne Starkie

They buy on reputation, relationships and referral. Think case studies and references. For professional services business development, reputation is the Holy Grail. Co-author Tom McMakin is the CEO of PIE (Profitable Ideas Exchange) and is an expert in professional services businesses. 7 elements of Business Development.

Retail 187
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Can Ottawa’s NBL franchise recover from a branding disaster?

Sherrilynne Starkie

Takkale told the CTV that there was no intended native reference. Hopefully the franchise’s reputational damage has been limited so it can make a second ‘fresh’ start. By Wednesday morning the president of Bytown Sports, Gus Takkale, was on CTV Ottawa announcing the name would be changed and apologizing for any offence.

Sports 281
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Communicating bad news in hard times

Sherrilynne Starkie

Being the bearer of bad news is never a pleasant task, but well-handled communications can help minimise the impact on an organisation while getting it wrong can cause permanent, even fatal, damage to a business’s reputation. A few years ago a Manchester company, The British Amulet, group made 2,500 people redundant by text message.

News 170