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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

21% plan to implement such a system in the coming year, but another 17% “don’t know what a social CRM system is and why businesses need it.” small businesses (20-99 employees) and a third of midsized companies say they use social media “to engage with customers and prospects in a strategic and structured way.”

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15 Ways to Make Your Social Media Strategy a Complete Fail

Writtent Blog

In fact, recent studies by Manta have found that 60% of small businesses have yet to see a significant ROI from their social media strategy. Practical Fix: Take the time to upload images separately with your content links to increase the amount of real estate your posts take up in busy Facebook and Google+ feeds.