Socialized

article thumbnail

Social Media and Your Ever-Expanding Brand

Socialized

If you accept that customer experience is an important component of your brand, then everything posted about your company on Twitter, Facebook, a blog, or anywhere else online is a tiny part of your brand. If you’re a larger company, look into more sophisticated monitoring tools like BuzzLogic or Radian6.

article thumbnail

McLuhan, Socrates and Edith Wharton On Social Media

Socialized

But I’m not talking about social media gurus or mavens, or people with 20,000 followers on Twitter. McLuhan clearly foresaw the whole phenomenon of blogging, Twitter and Facebook status updates. And on Twitter, when someone clicks “Follow” in our profile, they are subscribing to our updates, not following us. Marshall McLuhan.