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A Closer Look At The New Radian6 Engagement Console Features

Dave Fleet

Tweet Earlier this week I posted a review of some new features Radian6 has incorporated into its online dashboard. Today we’ll take a look at some additions rolled-out to their Engagement Console tool. The Radian6 team will undoubtedly keep rolling-out adjustments over time. User roles and permissions.

Radian6 268
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What’s the Best Social Media Monitoring Tool? It Depends

Webbiquity SMM

A simple tool like Google Alerts would pick up most stray citations. The explosion of social media has led to a corresponding need for more sophisticated monitoring tools that can crawl the hundreds of social networking and bookmarking sites and millions of blogs across the globe. Budget: $0 (I have no budget, I need something free!).

SM2 202
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PR Monitoring and Management Tools: Which is Best? Vocus vs. Cision

Webbiquity SMM

The fact is, both tools can do the job pretty well (hence their popularity). If your company or agency is weighing a decision on selecting a PR and social media monitoring and management tool (or perhaps making a change), here are five areas of comparison you may find helpful. And people can reasonably hold different opinions.

Vocus 185
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Book Review: Delivering Happiness, by Tony Hsieh

Dave Fleet

When I think of examples of companies known for successful adoption of social media tools, a few names always come to mind – Dell, Radian6, Freshbooks… and Zappos. (On On a related note, all of those companies have gained a reputation for good service via social media – a topic for a future post, perhaps…).

Review 296
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The KISS Method For Determining Social Media ROI

SocMed Sean

Wikis, idea networks, blogs, and social Intranets are a great tools that can be used to encourage employees to share what they know. Explore whether it would be beneficial to offer monthly incentives to those employees that contribute the most valuable content using internal social media tools.

ROI 269
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6 Savvy Tips for Social Media Monitoring

Harp Interactive

If you are a small business or entrepreneur, you may find free monitoring tools will more than do the job. Following is a line up of some helpful blog posts regarding tools: Top 10 Social Media Monitoring Tools and Social Media Monitoring Tools Review. Free Social Media Monitoring Tools.

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3 Ways Social Media can Boost Sales Success

Buzz Marketing for Technology

Recently there has been a lot of conversation against the importance of relationships in selling such as this recent Harvard Business Review article on Selling is Not about Relationships which makes it seem like social media would not make a good fit for sales people. Social media provides a platform to collaborate with potential buyers.