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Best Practices For Managing A Social Media Crisis

Firebelly

A social media crisis is bound to happen at some point to your brand. Being prepared is the first step to surviving a social media crisis! Being prepared is the first step to surviving a social media crisis! All social media crises are different and will require slightly different approaches.

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The Biggest Social Media Mistakes & Disasters of 2012

Firebelly

With as quickly as things move on social media sites, there are going to be mistakes. 11 Biggest Social Media Disasters of 2012. By Seth Fiegerman The calendar year wouldn’t be complete without a few social media fails. Lessons from 2012’s Social Media Disasters.

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How Brands Land On The Social Media Naughty List

Firebelly

Not feeling the love from your customers or followers on social media? You ignore your audience’s questions and don’t address their complaints. The post How Brands Land On The Social Media Naughty List appeared first on Firebelly | Social Media Marketing & Management Company.

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How to Prepare For A Search For A Social Media Marketing Agency

Firebelly

Questions To Guide You As You Start Thinking Social Did your VP of Marketing just walk in to your office and say “social media. Here’s a few questions and suggestions to help you prepare for your mission – and to help you search for a social media marketing. we need it. now”?

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When Silence Is Golden On Social Media

Firebelly

Many brands have had to learn the hard way that during a national disaster or tragedy, it is often best to step away from social media. In a recent interview, Cole said he uses his personal social media accounts in such a manner because, in his eyes, he is “creating intelligent, thoughtful dialogue on important social issues.”.

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3 Ways You’re Scaring Customers On Social Media

Firebelly

Is your brand tricking customers more than treating them on social media? Your social profiles aren’t optimized for search. You don’t respond to questions, complaints or praise. The post 3 Ways You’re Scaring Customers On Social Media appeared first on Firebelly | Social Media Marketing & Management Company.

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Why Social Media Marketing Is, Actually, Fairly Priced

Firebelly

Social media marketing is a complex business—and its pricing is competitive. I keep hearing about social media marketing being an expensive proposition. Social media is one of them. The question you have to ask yourself is not only “Do I like the price tag on this proposal?” Expensive” is relative.

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