Dave Fleet

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57 Social Media Policy Examples and Resources

Dave Fleet

As it happens, lots of organizations publish their social media guidelines online, ready for you to review and use yourself. Twitter Guidelines. A Twitter Code of Conduct. But where to start? Here are 57 61 great social media policy templates and resources to use when building your own. Mayo Clinic. Participation Guidelines.

Policies 419
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Four theories on the declining trust in Canadian social media

Dave Fleet

The gradual decline of Twitter. Twitter has declined somewhat in popularity over the last year (I know I’ve gone from it living on my desktop and being constantly open on my phone, to being a more occasional user). Twitter is still a force in this space, but the trend is notable.

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Video: Thoughts on Social CRM for Small Businesses

Dave Fleet

A few interesting notes from the interview: Unlike most other business tools, social CRM is largely derived from consumer-related tools – Facebook, Twitter, YouTube, blogs etc., which weren’t originally designed for business uses. People are using these tools to share experiences they have.

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HOW TO: Read 26 Books A Year

Dave Fleet

I even published my target list of books so people could hold me to account. The other day I asked my Twitter friends what I should read in 2011. Tweet Late in 2009, Julien Smith’s fantastic approach to reading inspired me to set an ambitious target for this year: to read one book every two weeks throughout the year.

How To 414
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5 Steps to Thinking More Socially About Communications

Dave Fleet

Launching a Facebook Page or Twitter account for a campaign then turning it off at the end of the campaign is akin, in traditional digital terms, to building an email list with a campaign then just deleting it once the campaign is done. When you publish new content, monitor regularly for reactions and respond to them.

CPM 413
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Compete Responds To Criticism

Dave Fleet

Given the interest I saw from other people, I obtained Compete’s permission to publish our exchange. Would you mind if I published your response as an update to my blog post? I was pleased to see that Compete responded, multiple times — in a comment on my post; via a tweet and then subsequently in email. Thanks, Dave.

Compete 277
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Social Mediators 7 – Eqentia – Social Media Monitoring Tool For Enterprises

Dave Fleet

The power users can publish the information in user-friendly form for the end users – via email, Twitter, RSS feeds, or by giving end users access to individual topics. Eqentia will be most attractive to teams that have both power users and executives who don’t care about how to use the tool, but just want to see its output.