Akamai Marketing

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3 new social media resolutions for 2012 and a couple from 2011 that still need attention.

Akamai Marketing

This is the 2nd year that I’ve published my social media resolutions. Fine Tune Karma for Business: I kept at this social media mantra this year and it worked for me and it worked for my clients. I’m pleased with the social media story telling this year. Here’s my 2011 scorecard: ?

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Tool Tuesday: Twitter curation tools

Akamai Marketing

Enter: Twitter curation. There are several services that curate or organize tweets based on Twitter lists or keywords. Unlike a Twitter stream, these curation tools offer a way to collect a lot of information in a single place. to share content from other Social Media Club members. Why bother with these services?

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5 things I’ve learned from failed blog posts

Akamai Marketing

We had a small amount of discussion on Twitter around the hashtag #sociallyspeaking, but even that was pretty weak. That wasn’t the case with my particular post, but you should consider where everyone’s attention might be before hitting “publish&#. The audiences on your Facebook, Twitter and G+ are different.

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How Social Media is Changing Customer Service

Akamai Marketing

Stay Akamai: Employee Policy and Social Media – A Change. Social media is changing employee policy and customer service and not just because there are now new platforms for customer service. In today’s world, everyone is a publisher. In today’s world, everyone is a publisher.