Monday Roundup: Smart Integrated Communications
Waxing UnLyrical
JUNE 20, 2016
Online Retailers Should Care More About the Post-Purchase Experience. Why: “Retailers need to create an end-to-end customer journey, so customers come to love and crave interacting with them,” says Amit Sharma for Harvard Business Review. Please share in the comments below. Image: Helloquence via Unsplash, CC Zero.
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