article thumbnail

Social CRM with Google contacts and Rainmaker

Laurel Papworth

What is Social CRM? Social CRM mixes up business information with personal tweets, LinkedIn and Facebook status updates. You can investigate it here at Google Apps Rainmaker social CRM store. Rainmaker: Social CRM for Google Apps. Invasion of privacy? Social Currency: What am I worth? (8).

article thumbnail

Eight Tips for Scaling Social Customer Support

Dave Fleet

There are many cases where you will have to take a conversation offline due to privacy needs around personal information, or due to legal regulations. There are a couple of pitfalls to this approach: The Internet doesn’t forget — others will be able to see the complaint, but no resolution.

Tips 353
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Either way, it would make me double-check how I have the privacy settings set for photos on my Facebook page. link] PLR Ebook Store Privacy concerns around Facebook are still an issue for myself. They should in fact be blaming themselves for not learning the methods to control their own privacy. Or is this just creepy?

article thumbnail

Social Media Lawsuits Protect Yourself From Them | Guest Posts.

Convince & Convert

Companies must also uphold privacy laws. because the plaintiff’s wife learned about her husband’s infidelity directly from the online florist who, despite a privacy policy on its site, sent a card to their home thanking him for his business. Having a privacy policy or a social media policy is not enough.

article thumbnail

Integrating Email and Social Media with Flowtown | Email Marketing.

Convince & Convert

link] JasonPeck Hmm- privacy concerns here. There are so many new tools, etc. to sift through, try out, etc. I have been looking for a list from someone “in the know&# about all the tools they use and why!!! I don't know how I feel about this one.

article thumbnail

11 corporate communications tools to boost team performance

Sprout Social

These tools might include: Marketing tools (think: social, CRM, email). However, ongoing privacy concerns highlight how choosing a tool prior to shopping around can result in headaches down the road. On the flip side, external communications tools are used to deliver key messages to customers, subscribers or partners.

Team 91
article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

I’d add: 1)Social media can increase sales. 2)Social media exposes your privacy 3)Social media resplaces advertising [link] francine hardaway Great list, Jason. I’d add: 1)Social media can increase sales. I’d add: 1)Social media can increase sales. Sincere thanks for the comment.