SocialFish

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Why Do We Need a Social Media Policy?

SocialFish

While giving a webinar, Managing the Risks of Social Media , for Higher Logic , I got an unexpected question: “Why do we need a social media policy?” Of course you need a social media policy. The structure and need for social media policies or guidelines have gotten a lot of press and more is written every day. Clarification.

Policies 222
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Semantics: Social Media Policy, or Guidelines?

SocialFish

As associations continue to embrace social media, there have been extensive conversations about the need for an organizational social media policy. We SocialFish wrote a white paper about it, there’s the Social Media Governance web site with a data base of 154 policies and a Google search of “social media policy” has 440 million results.

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Another Word on Social Media Guidelines

SocialFish

The employer’s extremely broad social media policy was the source of its undoing. Therefore the NLRB ruled that the “Blogging and Internet Posting Policy” contained unlawful provisions that “prohibited employees from making disparaging remarks when discussing the company.” unless the employee receives written approval from the.

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Who Owns Social Media? Risk Management?

SocialFish

Responsibility for social media can reside anywhere; information technology, public relations, marketing, communication, public affairs/policy or even membership. So I’ll help – adopt a risk management policy and strategy. A risk management policy explains the role of risk within the organization.

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10 Reasons to Have a Social Media Response Triage Flowchart

SocialFish

5) A triage chart is a concrete way to show staff how your social media policy works. Consistency - A simple response policy means that you’ll more likely respond as one voice, instead of many disjointed voices. John Haydon, in this post , has five more excellent reasons… Five reasons why a decision flow-chart makes sense.

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Do You Have the Right Insurance for Your Social Media Activities?

SocialFish

The general liability policy doesn’t cover these risks effectively. Your association needs a media liability policy. Some organizations rely upon the Directors & Officers Liability policy’s Personal Injury and Publishers Liability but it is not adequate today for other than the smallest of associations. Defense Costs.

Insurance 174
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Risk Management and Open Community: More Similar than You Think

SocialFish

Risk management has lots of tools usually in the form of policies and procedures. Too often a policy is written in response to an isolated incident so probably 90% of procedures are written to address less than 10% of the population. Your elaborate new social media policy may be unworkable or not achieving the results you expected.